Query Depth on adding new account ?


Well-Known Member
Jan 25, 2003
New York
I just tried to add a new account to one of my servers and watching the account create under WHM I saw this in the output (snip below)

Removing Shell Access (n)
Copying skel files from /root/cpanel3-skel/ to /home/psfo/
Using Quota v1 Support
Added Entries to httpd.conf
Adding Proftpd conf entry
Query Depth Too Long (Query was xxxxxxxxxxxxxxxxx.com, depth was 3
Bind reconfiguring on xxxxxx using rndc
Added Named File

Everything else looks ok but I have never seen this "query depth" error. Anyone know if this is something new or a bind error ?

I am running cPanel 10.8.2-E219 on a Freebsd 5.4 box.
Last edited:


Jan 27, 2004
Any solution for this yet?? I have the same issue, it takes up to 20 minutes to create an account because it will hang at"Added Entries to httpd.conf"

15 to 20 minutes latter it comes back with the rest:
Query Depth Too Long, unable to fetch nameservers for aaaaaaaaaaaaaaa.com (Query was aaaaaaaaaaaaaaa.com, depth was 3)
Bind reconfiguring on kingdom using rndc
Added Named File

Starting install, port: 80.

Creating web http://www.aaaaaaaaaaaaaaa.com.
Chowning Content in service /.
Install completed.
Setting Password
Frontpage passthough auth enabled!
Restarting apache
Updating ftp passwords for aaaaaaaa
Ftp password files updated.
Ftp vhost passwords synced
Notification => xxxxxxxxxxxxxx via EMAIL [level => 3]
wwwacct creation finished

Account Creation Complete!!!

Any ideas?