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Query Depth on adding new account ?

Discussion in 'General Discussion' started by nyjimbo, Jun 30, 2006.

  1. nyjimbo

    nyjimbo Well-Known Member

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    I just tried to add a new account to one of my servers and watching the account create under WHM I saw this in the output (snip below)

    .........
    Removing Shell Access (n)
    Copying skel files from /root/cpanel3-skel/ to /home/psfo/
    Using Quota v1 Support
    Added Entries to httpd.conf
    Adding Proftpd conf entry
    Query Depth Too Long (Query was xxxxxxxxxxxxxxxxx.com, depth was 3
    Bind reconfiguring on xxxxxx using rndc
    Added Named File
    .......


    Everything else looks ok but I have never seen this "query depth" error. Anyone know if this is something new or a bind error ?

    I am running cPanel 10.8.2-E219 on a Freebsd 5.4 box.
     
    #1 nyjimbo, Jun 30, 2006
    Last edited: Jun 30, 2006
  2. chirpy

    chirpy Well-Known Member

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    I've seen the error when parking a domain. The function worked, so no idea what its referring to :confused:
     
  3. forlinuxsupport

    forlinuxsupport Well-Known Member
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    I have this too, wierd.

    Maybe a firewall issue on the server blocking the dns lookup cpanel is trying to do ?

    I will open a ticket with cpanel and see what they say
     
  4. badawi

    badawi Member

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    Any solution for this yet?? I have the same issue, it takes up to 20 minutes to create an account because it will hang at"Added Entries to httpd.conf"

    15 to 20 minutes latter it comes back with the rest:
    Query Depth Too Long, unable to fetch nameservers for aaaaaaaaaaaaaaa.com (Query was aaaaaaaaaaaaaaa.com, depth was 3)
    Bind reconfiguring on kingdom using rndc
    Added Named File

    Starting install, port: 80.

    Creating web http://www.aaaaaaaaaaaaaaa.com.
    Chowning Content in service /.
    Install completed.
    Setting Password
    Frontpage passthough auth enabled!
    Restarting apache
    Updating ftp passwords for aaaaaaaa
    Ftp password files updated.
    Ftp vhost passwords synced
    Notification => xxxxxxxxxxxxxx via EMAIL [level => 3]
    wwwacct creation finished

    Account Creation Complete!!!


    Any ideas?
     
  5. forlinuxsupport

    forlinuxsupport Well-Known Member
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    open support request with cpanel and post their solution here :)
     
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