Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

question about "rejected email"

Discussion in 'E-mail Discussion' started by ljwhite, Aug 1, 2006.

  1. ljwhite

    ljwhite Well-Known Member

    Joined:
    Jun 20, 2005
    Messages:
    363
    Likes Received:
    0
    Trophy Points:
    166
    I got the below email. Any idea about this?

    Subject: Mail delivery failed: returning message to sender

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

    sales@ramagardenshotel.com
    SMTP error from remote mail server after end of data:
    host mail.ramagardenshotel.com [202.8.86.14]:
    554 5.7.1 This message has been blocked because it is from a FortiSpamshield black IP address.
     
  2. nickp666

    nickp666 Well-Known Member

    Joined:
    Jan 28, 2005
    Messages:
    769
    Likes Received:
    2
    Trophy Points:
    168
    Location:
    /dev/null
    looks like the IP that sent it is in FortiSpamshield's database and your ACL's are rejecting it
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. ljwhite

    ljwhite Well-Known Member

    Joined:
    Jun 20, 2005
    Messages:
    363
    Likes Received:
    0
    Trophy Points:
    166
    So do you mean the server of ramagardenshotel.com is on SPAM block list?
     
  4. nickp666

    nickp666 Well-Known Member

    Joined:
    Jan 28, 2005
    Messages:
    769
    Likes Received:
    2
    Trophy Points:
    168
    Location:
    /dev/null
    202.8.86.14 is blocked by them
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. ljwhite

    ljwhite Well-Known Member

    Joined:
    Jun 20, 2005
    Messages:
    363
    Likes Received:
    0
    Trophy Points:
    166
    Thanks, is there a way that i can send email to sales@ramagardenshotel.com?
     
  6. chirpy

    chirpy Well-Known Member

    Joined:
    Jun 15, 2002
    Messages:
    13,460
    Likes Received:
    21
    Trophy Points:
    463
    Location:
    Go on, have a guess
    You'll have to ask the server admin for the server you're trying to send to. There's nothing you can do from your end since they're using some obscure anti-spam solution.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  7. ljwhite

    ljwhite Well-Known Member

    Joined:
    Jun 20, 2005
    Messages:
    363
    Likes Received:
    0
    Trophy Points:
    166
    I am just worried about that our server is on any SPAM block list before. But it seems that there is nothing wrong with my server, right?
     
  8. nickp666

    nickp666 Well-Known Member

    Joined:
    Jan 28, 2005
    Messages:
    769
    Likes Received:
    2
    Trophy Points:
    168
    Location:
    /dev/null
    there must be a reason for them blocking you, if you are concerned check all the common spam lists like sorbs(sorbs likes to block everyone even when there is no foul play so you can bet your ass you'll be in their dnsbl if you server is vunerable) and spamcop etc.

    as chirpy said the best thing to do would be to contact the admin the other end and try and find out why.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  9. jdfcomputers

    jdfcomputers Member

    Joined:
    Apr 12, 2004
    Messages:
    22
    Likes Received:
    0
    Trophy Points:
    151
    blocked ip

    It appears you are sending from a ppp home ISP connection.

    http://www.five-ten-sg.com/blackhole.php?ip=202.8.86.14&Search=Search

    You will need the help of your ISP to have the reverse DNS listing for your IP address changed if you have a static IP address. If you do not have a static IP address with your ISP connection get one and have the rDNS entry set properly.

    This will greatly help with many mail servers rejecting your mail.
     
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice