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Question about Webmail

Discussion in 'Discusión en Español' started by Cassio Marcelo, Aug 23, 2017.

  1. Cassio Marcelo

    Cassio Marcelo Registered

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    Olá pessoal?!

    Sou novo por aqui. Alguém pode me ajudar? Eu tenho uma hospedagem de sites,mas com pouca experiência e meus clientes estão reclamando que não conseguem acessar o Webmail pelo o celular,por exemplo se digitar www.dominio.combr/webmail aparece a caixa de login pra digitar os dados de acesso da conta e ainda aparece a mensagem de login "efetuado com sucesso",mas não entra na página seguinte onde podemos escolher o tipo de Webmail. Será que precisa de algum tipo de certificado específico?! Fico aguardando uma resposta.

    Obrigado!!

    Hello guys ?!

    I'm new here. Can anyone help me? I have a web hosting, but with little experience and my clients are complaining and not being able to access Webmail through the cell phone, for example if you type www.domain.com / webmail a login box appears to enter the access data of the account E I still see a login message "successfully completed" but do not enter the next page where we can choose the type of Webmail. Do you need some kind of specific certificate? I'm waiting for an answer.

    Thank you !!
     
    #1 Cassio Marcelo, Aug 23, 2017
    Last edited by a moderator: Aug 23, 2017
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you let us know what type of phone and what mobile browser you are reproducing the issue with?

    Thank you.

    Translation:

    Hola,

    ¿Podría decirnos qué tipo de teléfono y qué navegador móvil está reproduciendo el problema?

    Gracias.
     
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