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Queued For Delivery

Discussion in 'E-mail Discussions' started by Osama Tariq, Oct 9, 2015.

  1. Osama Tariq

    Osama Tariq Well-Known Member

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    Emails not received in inbox, below is the getting logs:
    Code:
    2015-10-08 17:24:51 1ZkAEu-002Aj7-Qk H=(domain) [175.110.xxx.xx]:52667 I=[144.76.222.41]:25 Warning: Message has been scanned: no virus or other harmful content was found
    2015-10-08 17:24:51 1ZkAEu-002Aj7-Qk <= domain@domain.com.pk H=(domain) [175.110.xxx.xx]:52667 I=[144.76.222.41]:25 P=esmtpa A=dovecot_login:domain@domain.com.pk S=636249 id=001901d101c4$3a637770$af2a6650$@com.pk T="RE: Invitation" from <domain@domain.com.pk> for nueva.j@example.com
    2015-10-08 17:24:51 1ZkAEu-002Aj7-Qk SMTP connection outbound 1444307091 1ZkAEu-002Aj7-Qk domain.com.pk nueva.j@example.com
    2015-10-08 17:25:11 1ZkAEu-002Aj7-Qk => nueva.j@example.com F=<domain@domain.com.pk> R=dkim_lookuphost T=dkim_remote_smtp S=645058 H=mail.example.com [212.12.xxx.xx] X=TLSv1:AES128-SHA:128 DN="/CN=Mail" C="250 2.6.0 <001901d101c4$3a637770$af2a6650$@com.pk> [InternalId=22891] Queued mail for delivery"
    2015-10-08 17:25:11 1ZkAEu-002Aj7-Qk Completed
     
    #1 Osama Tariq, Oct 9, 2015
    Last edited by a moderator: Oct 9, 2015
  2. 24x7server

    24x7server Well-Known Member

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    Hello,

    Please do verify, if you are getting this issue only with one specific domain or you have the same issue with other also ?
     
  3. Osama Tariq

    Osama Tariq Well-Known Member

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    I'm getting this issue on specific domain.
     
  4. Renjith C R

    Renjith C R Member

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  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Browse to:

    "WHM Home » Email » Mail Queue Manager"

    Search for the message, and click on it from the list of all messages in the queue. Do you notice any error message when attempting to deliver the message from the queue?

    Thank you.
     
  6. Osama Tariq

    Osama Tariq Well-Known Member

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    There is no email in queue, getting issue only for this incoming domain "example.com" emails
     
    #6 Osama Tariq, Oct 14, 2015
    Last edited by a moderator: Oct 14, 2015
  7. Infopro

    Infopro cPanel Sr. Product Evangelist
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    What is the issue, exactly, can you be more specific? From your output:

     
  8. Osama Tariq

    Osama Tariq Well-Known Member

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    Email not getting in inbox simple.
     
  9. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Maybe, but the log says it was sent. And you state:

    So it left your end ok it seems to me. No bounce either, correct?

    Does email sent from your end / that account, make it to other email addresses anywhere else, or is all email from this one account, disappearing like this?
     
  10. cPanelMichael

    cPanelMichael Forums Analyst
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    Please provide a step-by-step guide of what actions you are taking, and where/how you except to see the message.

    Thank you.
     
  11. Osama Tariq

    Osama Tariq Well-Known Member

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    No bounced back received.

    I'm at receiving end, and i have mentioned the receiving logs in above posts.
    Yes all email from that account not received.
    I have also migrate the account to another server but still getting issue.
     
  12. cPanelMichael

    cPanelMichael Forums Analyst
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    How are you checking your email? Is it through an email client or through Webmail? Please provide as many details as possible.

    Thank you.
     
  13. Osama Tariq

    Osama Tariq Well-Known Member

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    Both outlook and webmail....
     
  14. cPanelMichael

    cPanelMichael Forums Analyst
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    Unfortunately, there's not much we can do to help with limited details. Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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