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Quite Problem

Discussion in 'General Discussion' started by daaanial, Feb 23, 2009.

  1. daaanial

    daaanial Member

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    Hello,

    I\'ve used 2 Gigs and 200 MB space but cPanel shows 120 MB of usage only. This problem has been around for a month.

    What do you suggest to fix this?
     
  2. JPC-Shaun

    JPC-Shaun Well-Known Member

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    Hi;

    Please login to the server as root and then run this command from the shell.

    /scripts/fixquotas

    This will take some time if there are large number of accounts located on the server.
     
  3. daaanial

    daaanial Member

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    Don\'t fixed.
     
  4. JPC-Shaun

    JPC-Shaun Well-Known Member

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    Hi;

    Paste the results of the following commands here:

    tail -n3 /etc/passwd
    tail -n3 /etc/group
     
  5. daaanial

    daaanial Member

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    Don\'t effect.
     
  6. daaanial

    daaanial Member

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    Please help me.
     
  7. JPC-Shaun

    JPC-Shaun Well-Known Member

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    Hi;

    Please follow these steps:

    1. Find the user account where the quotas are incorrect and login to your server in SSH as root.

    Step 2. Go to the users folder and check their disk space being used.
    cd /home/username
    du -sh

    Step 3. Check /etc/passwd and /etc/shadow to make sure there is no weirdness where the username shows up multiple times.

    Step 4. Try finding other files owned by the user.
    find -user username | more
    This will list all files owned by this user that could be affecting the quota reported by Cpanel.


    Also check the quota set inside the cpanel configuration file for the account at the path /home/username/.cpanel/datastore/quota_-v
     
    #7 JPC-Shaun, Feb 26, 2009
    Last edited: Feb 26, 2009
  8. daaanial

    daaanial Member

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    Don't fixed.
     
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