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Quota and Webmail doesn't match

Discussion in 'E-mail Discussions' started by GoWilkes, Jul 10, 2007.

  1. GoWilkes

    GoWilkes Well-Known Member

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    I've had this problem forever, and I'm certain that it must be on here somewhere, but I've not found a solution so I apologize in advance if I've overlooked it.

    I have an email account that cPanel shows to have 70MB of emails in it. But, when I go in to Squirrel Mail (or even FTP to the mail account), there are only 2 small emails there, worth about 4kb.

    I've cleared Spam Box, and I've double checked every folder for lingering emails, but can't find a problem.

    How do I resolve this?

    TIA,

    Jason
     
  2. webicom

    webicom Well-Known Member

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    Go to cpanel and open file manager. Find map "mail" and under that map find any file "maildirsize" if that file is bigger than 0kb that simply delete it. Maildirsize is also under all maps for each mailbox, for instance in map /mail/info or mail/support ... and if bigger than 0kb just delete it.

    Regards, Erik
     
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