Quota and Webmail doesn't match

GoWilkes

Well-Known Member
Sep 26, 2006
589
22
168
cPanel Access Level
Root Administrator
I've had this problem forever, and I'm certain that it must be on here somewhere, but I've not found a solution so I apologize in advance if I've overlooked it.

I have an email account that cPanel shows to have 70MB of emails in it. But, when I go in to Squirrel Mail (or even FTP to the mail account), there are only 2 small emails there, worth about 4kb.

I've cleared Spam Box, and I've double checked every folder for lingering emails, but can't find a problem.

How do I resolve this?

TIA,

Jason
 

webicom

Well-Known Member
PartnerNOC
Mar 30, 2004
59
2
158
Slovenia
Go to cpanel and open file manager. Find map "mail" and under that map find any file "maildirsize" if that file is bigger than 0kb that simply delete it. Maildirsize is also under all maps for each mailbox, for instance in map /mail/info or mail/support ... and if bigger than 0kb just delete it.

Regards, Erik