The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Quota and Webmail doesn't match

Discussion in 'E-mail Discussions' started by GoWilkes, Jul 10, 2007.

  1. GoWilkes

    GoWilkes Well-Known Member

    Joined:
    Sep 26, 2006
    Messages:
    395
    Likes Received:
    5
    Trophy Points:
    168
    cPanel Access Level:
    Root Administrator
    I've had this problem forever, and I'm certain that it must be on here somewhere, but I've not found a solution so I apologize in advance if I've overlooked it.

    I have an email account that cPanel shows to have 70MB of emails in it. But, when I go in to Squirrel Mail (or even FTP to the mail account), there are only 2 small emails there, worth about 4kb.

    I've cleared Spam Box, and I've double checked every folder for lingering emails, but can't find a problem.

    How do I resolve this?

    TIA,

    Jason
     
    #1 GoWilkes, Jul 10, 2007
  2. webicom

    webicom Well-Known Member

    Joined:
    Mar 30, 2004
    Messages:
    54
    Likes Received:
    0
    Trophy Points:
    156
    Location:
    Slovenia
    Go to cpanel and open file manager. Find map "mail" and under that map find any file "maildirsize" if that file is bigger than 0kb that simply delete it. Maildirsize is also under all maps for each mailbox, for instance in map /mail/info or mail/support ... and if bigger than 0kb just delete it.

    Regards, Erik
     
    #2 webicom, Jul 10, 2007
(You must log in or sign up to post here.)
Loading...
Similar Threads - Quota Webmail doesn't
  1. denial_3

    Negative Quota on webmail

    denial_3, May 11, 2016, in forum: E-mail Discussions
    Replies:
    2
    Views:
    765
    cPanelMichael
    May 26, 2016
  2. furquan

    Enabling quota on VPS issue

    furquan, Jul 31, 2017, in forum: General Discussion
    Replies:
    3
    Views:
    77
    cPanelMichael
    Jul 31, 2017
  3. upsforum

    account quotas wrong

    upsforum, Jul 14, 2017, in forum: General Discussion
    Replies:
    2
    Views:
    95
    cPanelMichael
    Jul 14, 2017
  4. Haym

    "0" quotas using whmapi1

    Haym, Jul 12, 2017, in forum: cPanel Developers
    Replies:
    4
    Views:
    89
    cPanelMichael
    Jul 12, 2017
  5. nibb

    When is email quota limit coming?

    nibb, Jun 14, 2017, in forum: E-mail Discussions
    Replies:
    3
    Views:
    117
    cPanelMichael
    Jun 14, 2017

Share This Page