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Quota email account become 0bytes

Discussion in 'E-mail Discussion' started by Setyo Handoko, Dec 5, 2018.

  1. Setyo Handoko

    Setyo Handoko Registered

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    I have a client that uses my email account. But, the quota of the email suddenly becomes 0 bytes. Coz, before it the quota's not empty. Why did it happen?

    (sorry for bad english)
     

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  2. brixion_ricky

    brixion_ricky Member

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    You could try to fix this by running /scripts/fixquotas

    Go to your SSH terminal or use the Terminal in WHM and run this script:
    Code:
    /scripts/fixquotas
     
  3. Setyo Handoko

    Setyo Handoko Registered

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    Thx,
    But how i access my terminal?? coz i check in my cpanel it doesn't have Terminal

    I'm noob at cpanel, sorry
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    As a Website Owner, you can't. You'd need to speak with your Hosting Provider.

    Are you sure the email wasn't simply downloaded off of the email account?
     
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