quota not work

i have one user if quota not work in cPanel i see 32MB uset in ssh i see 3.2GB used look:

[root@svr1 napoleao]# du -h
4.0K ./site
8.0K ./.fantasticodata/Advanced_Poll
4.0K ./.fantasticodata/Joomla
4.0K ./.fantasticodata/temporary
4.0K ./.fantasticodata/PerlDesk
32K ./.fantasticodata
44K ./etc
4.0K ./.htpasswds/site
8.0K ./.htpasswds
4.0K ./logs
4.0K ./MM_CASETEST4291
4.0K ./.trash
4.0K ./public_ftp/incoming
8.0K ./public_ftp
40K ./.cpanel/datastore
8.0K ./.cpanel/nvdata
72K ./.cpanel
4.0K ./tmp/analog
96K ./tmp/submit
8.0K ./tmp/cpbandwidth
1.3M ./tmp/awstats
4.0K ./tmp/webalizerftp
4.0K ./tmp/webalizer
1.4M ./tmp
44K ./.cpanel-datastore
4.0K ./mail/courierimapkeywords
4.0K ./mail/.courierimapuiddb/tmp
4.0K ./mail/.courierimapuiddb/cur
4.0K ./mail/.courierimapuiddb/new
20K ./mail/.courierimapuiddb
4.0K ./mail/tmp
4.0K ./mail/cur
4.0K ./mail/new
132K ./mail
4.0K ./.cpaddons/moderation
8.0K ./.cpaddons
8.0K ./public_html/_vti_cnf
112K ./public_html/eletrodo
224K ./public_html/pesquisa/image
152K ./public_html/pesquisa/misc
84K ./public_html/pesquisa/include
248K ./public_html/pesquisa/lang
32K ./public_html/pesquisa/templates/plain
32K ./public_html/pesquisa/templates/graphic
32K ./public_html/pesquisa/templates/default
32K ./public_html/pesquisa/templates/simple
32K ./public_html/pesquisa/templates/popup
176K ./public_html/pesquisa/templates
184K ./public_html/pesquisa/admin/templates
264K ./public_html/pesquisa/admin
12K ./public_html/pesquisa/README_FILES
1.3M ./public_html/pesquisa
8.0K ./public_html/_vti_log
3.8M ./public_html/images/destaques
4.1M ./public_html/images
648K ./public_html/site/images
328K ./public_html/site/radio/images
12K ./public_html/site/radio/_notes
380K ./public_html/site/radio
28K ./public_html/site/social/images
64K ./public_html/site/social/01/fotos
16K ./public_html/site/social/01/miniaturas
100K ./public_html/site/social/01
130M ./public_html/site/social
2.1M ./public_html/site/publicidades
93M ./public_html/site/minuto-a-minuto
384K ./public_html/site/noticias
24K ./public_html/site/public
20K ./public_html/site/programmermanagement/social/public
28K ./public_html/site/programmermanagement/social
20K ./public_html/site/programmermanagement/noticias_rolantes/public
28K ./public_html/site/programmermanagement/noticias_rolantes
20K ./public_html/site/programmermanagement/publicidades/public
28K ./public_html/site/programmermanagement/publicidades
20K ./public_html/site/programmermanagement/administradores/public
28K ./public_html/site/programmermanagement/administradores
20K ./public_html/site/programmermanagement/anuncios/public
28K ./public_html/site/programmermanagement/anuncios
20K ./public_html/site/programmermanagement/noticias/public
28K ./public_html/site/programmermanagement/noticias
52K ./public_html/site/programmermanagement/public
244K ./public_html/site/programmermanagement
2.9G ./public_html/site/videos
3.2G ./public_html/site
56K ./public_html/_vti_pvt
364K ./public_html/classificados
8.0K ./public_html/_private
8.0K ./public_html/_vti_txt
52K ./public_html/cgi-bin
4.0K ./public_html/fotos/fotos de políticos
112K ./public_html/fotos/03/Miniaturas
868K ./public_html/fotos/03/Fotos
1008K ./public_html/fotos/03
4.0K ./public_html/fotos/09/Miniaturas
4.0K ./public_html/fotos/09/Fotos
12K ./public_html/fotos/09
4.0K ./public_html/fotos/10/Miniaturas
4.0K ./public_html/fotos/10/Fotos
12K ./public_html/fotos/10
4.0K ./public_html/fotos/images
316K ./public_html/fotos/05/Miniaturas
1.3M ./public_html/fotos/05/Fotos
1.7M ./public_html/fotos/05
412K ./public_html/fotos/04/Miniaturas
2.6M ./public_html/fotos/04/Fotos
3.0M ./public_html/fotos/04
4.0K ./public_html/fotos/08/Miniaturas
616K ./public_html/fotos/08/Fotos
4.0K ./public_html/fotos/08/fotos
4.0K ./public_html/fotos/08/miniaturas
632K ./public_html/fotos/08
84K ./public_html/fotos/06/Miniaturas
916K ./public_html/fotos/06/Fotos
1020K ./public_html/fotos/06
4.0K ./public_html/fotos/gazin
4.0K ./public_html/fotos/fotos
92K ./public_html/fotos/02/Miniaturas
768K ./public_html/fotos/02/Fotos
888K ./public_html/fotos/02
228K ./public_html/fotos/07/Miniaturas
2.9M ./public_html/fotos/07/Fotos
6.4M ./public_html/fotos/07/fotos
488K ./public_html/fotos/07/miniaturas
11M ./public_html/fotos/07
132K ./public_html/fotos/01/Miniaturas
780K ./public_html/fotos/01/Fotos
932K ./public_html/fotos/01
20M ./public_html/fotos
8.0K ./public_html/_vti_bin/_vti_aut
8.0K ./public_html/_vti_bin/_vti_adm
24K ./public_html/_vti_bin
148K ./public_html/noticias/noticias
2.4M ./public_html/noticias
28K ./public_html/espcultura
3.2G ./public_html
4.0K ./noticias/noticias
132K ./noticias
3.2G .
[root@svr1 napoleao]#


in cpanel: 31.99/4000.00 MB


i executed: /scripts/initquotas but not work.