Quota - wrong partition

[Sergiu Tot]

Hello !

I have a small issue on one of the servers I administrate. The server was setup by someone else and few days ago I noticed that cPanel is not updating the quota. After a little research I saw that cPanel is updating the quota, only that it is updating the wrong partition. For example, edquota -u someuser looks like this:

Disk quotas for user notice (uid 32274):
  Filesystem                   blocks       soft       hard     inodes     soft     hard
  /dev/sda1                         4    1075200    1075200          3        0        0
  /dev/sda5                       297          0          0          8        0        0
  /dev/sda8                         0          0          0          0        0        0
  /dev/sda6                         0     512000     512000          0        0        0
  /dev/sda9                    475596     563200     563200       2109        0        0

When I change a user's quota cPanel updates only the values for /dev/sda1 (which is / partition), not for /dev/sda9 (which is /home). Would you tell me how may I change this behaviour of cPanel so that it will update the /dev/sda9 instead of /dev/sda1 ?

 

[chirpy]

That's controlled by the quota subsystem on Linux rather than cPanel itself. It's quite possible that the quota files are corrupt on the one disk (they're easily damaged) and you can usually repair them using:

/scripts/fixquotas

Note that this can take some time to run (minutes to hours) and will load the server heavily with IO requests.

 

[Sergiu Tot]

Helo ! Thanks for your answer.

I tried that and it doesn't fix my problem. If I change a user's quota from cPanel only the quota for sda1 is changed, not for sda9 (/home) which I'm interested in.

 

[Sergiu Tot]

Is it possible to be the filesystem ? The root directory (which is updated) is ext3 and the other partitions (which are not updated) are reiserfs. May this be the cause of the problem ?

 

[cPanelKenneth]

Is it possible to be the filesystem ? The root directory (which is updated) is ext3 and the other partitions (which are not updated) are reiserfs. May this be the cause of the problem ?

Yes. Please open a support ticket ATTN: Kenneth

 

[shopcentar]

That's controlled by the quota subsystem on Linux rather than cPanel itself. It's quite possible that the quota files are corrupt on the one disk (they're easily damaged) and you can usually repair them using:

/scripts/fixquotas

Note that this can take some time to run (minutes to hours) and will load the server heavily with IO requests.

we have fix this with
/scripts/fixquotas

and after that make restart server and run again
/scripts/fixquotas

this steps fix my problem, but sometime all its ok without restarting server.
(this is solution when user have shown wrong disk usage in cpanel).

by, SC

 

[Sergiu Tot]

Yes. Please open a support ticket ATTN: Kenneth

I opened the ticket. Thanks for your time.

 

[markerpower]

Hello !

I have a small issue on one of the servers I administrate. The server was setup by someone else and few days ago I noticed that cPanel is not updating the quota. After a little research I saw that cPanel is updating the quota, only that it is updating the wrong partition. For example, edquota -u someuser looks like this:

Disk quotas for user notice (uid 32274):
  Filesystem                   blocks       soft       hard     inodes     soft     hard
  /dev/sda1                         4    1075200    1075200          3        0        0
  /dev/sda5                       297          0          0          8        0        0
  /dev/sda8                         0          0          0          0        0        0
  /dev/sda6                         0     512000     512000          0        0        0
  /dev/sda9                    475596     563200     563200       2109        0        0

When I change a user's quota cPanel updates only the values for /dev/sda1 (which is / partition), not for /dev/sda9 (which is /home). Would you tell me how may I change this behaviour of cPanel so that it will update the /dev/sda9 instead of /dev/sda1 ?

I am having this exact same issue. Can you tell me if you found the solution?

 

[Sergiu Tot]

I am having this exact same issue. Can you tell me if you found the solution?

Hello !

I haven't solved the problem yet. Kenneth is trying to help me. When I'll solve the problem I'll let you know.

 

[cPanelKenneth]

I am having this exact same issue. Can you tell me if you found the solution?

What does /etc/fstab contain?

 

[sircodealot]

I am having the exact same issue. It appears that quotas/Cpanel don't like reiserfs. We are using CentOS4, and our /home partition is using resier. Just looking at the fixquotas script, on line 18, it doesn't appear that Cpanel pays attention to reiser file systems:

if ($line =~ /ext2/ || $line =~ /ext3/) {

The following is what our fstab looks like:

/dev/sda3       /               ext3            defaults,usrquota               1 1
/dev/sda1       /boot           ext3            defaults                1 2
none            /dev/pts        devpts          gid=5,mode=620          0 0
none            /dev/shm        tmpfs           defaults                0 0
/dev/sdb1       /home2          ext3            defaults,usrquota       1 2
/dev/sda8       /home           reiserfs        defaults,usrquota       1 2
none            /proc           proc            defaults                0 0
none            /sys            sysfs           defaults                0 0
/dev/sda7       /tmp            ext3            defaults                1 2
/dev/sda5       /usr            ext3            defaults,usrquota       1 2
/dev/sda2       /var            ext3            defaults,usrquota       1 2
/dev/sda6       swap            swap            defaults                0 0
/tmp            /var/tmp        ext3            defaults,bind,noauto    0 0
/dev/hdd        /media/cdrom    auto            pamconsole,exec,noauto,managed  0 0

Running quotaon for /dev/sda8 yields the following response:

quotaon: Can't find mountpoint for device /dev/sda8
quotaon: No correct mountpoint specified.

That help at all? A solution posted here would be much appreciated.

 

[cPanelKenneth]

Quotas were added to Reiser after the fact. There are some oddities with Reiser and quota support. We are currently re-examining the workflow of enabling and modifying quotas to support Reiser and its uniqueness.

 

[markerpower]

What does /etc/fstab contain?

It contains:

LABEL=/ / ext3 defaults,usrquota 1 1
LABEL=/backup /backup ext3 defaults 1 2
LABEL=/boot /boot ext3 defaults 1 2
none /dev/pts devpts gid=5,mode=620 0 0
none /proc proc defaults 0 0
none /dev/shm tmpfs defaults 0 0
/dev/hda2 swap swap defaults 0 0
/dev/cdrom /mnt/cdrom udf,iso9660 noauto,owner,kudzu,ro 0 0
/dev/fd0 /mnt/floppy auto noauto,owner,kudzu 0 0
~

/dev/hda3 and /backup are what I use to host my sites, but CPanel only updates /dev/hda3 during the fixquotas process.

 

[cPanelKenneth]

It contains:

/dev/hda3 and /backup are what I use to host my sites, but CPanel only updates /dev/hda3 during the fixquotas process.

Are any errors produced when using the quota commands manually? For example:

quotaon

repquota /

Anything quota related appear in /var/log/messages?

Does dmesg show / being mounted with quotas?

 

[markerpower]

Are any errors produced when using the quota commands manually? For example:

quotaon

repquota /

Anything quota related appear in /var/log/messages?

Does dmesg show / being mounted with quotas?

When I do quotaon it says:

Bad number of arguments.
quotaon: Usage:
quotaon [-guvp] [-F quotaformat] [-x state] -a
quotaon [-guvp] [-F quotaformat] [-x state] filesys ...

Am I suppose to put something after quotaon such as -a?

repquota / just shows results for /dev/hda3.

Nothing quota related appears in /var/log/messages.

How to check if dmesg show / being mounted with quotas?