Quotas are not enabled on any of the provided paths error

[Budi Waseso]

helo there,
i've just finished installed cPanel

when i tried to create new account, an error occured
here is the error log

Account Creation Status: failed

Cpanel::Exception::Quota::NotEnabled/(XID 4vwh4x) Quotas are not enabled on any of the provided paths. Please check the paths and try again. Paths: at /usr/local/cpanel/Cpanel/Exception/CORE.pm line 336. Cpanel::Exception::create("Quota::NotEnabled", "Quotas are not enabled on any of the provided paths. Please c"..., ARRAY(0x4b91378)) called at /usr/local/cpanel/Cpanel/Exception.pm line 61 Cpanel::Exception::__ANON__(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__..., ARRAY(0x4b91378)) called at /usr/local/cpanel/Cpanel/Quota/Common.pm line 171 Cpanel::Quota::Common::get_limits(Cpanel::Quota::Common=HASH(0x49390e8)) called at /usr/local/cpanel/Whostmgr/Accounts/IdTrack.pm line 146 Whostmgr::Accounts::IdTrack::uid_has_disk_usage(1000) called at /usr/local/cpanel/Whostmgr/Accounts/IdTrack.pm line 98 Whostmgr::Accounts::IdTrack::allocate(HASH(0x492cb90)) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 1332 Whostmgr::Accounts::Create::_create_system_user(HASH(0x4322138)) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 370 eval {...} called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 370 Whostmgr::Accounts::Create::_wwwacct("plan", "default", "mxcheck", "auto", "hasshell", "y", "maxftp", "n", ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 2839 Whostmgr::Accounts::Create::__createaccount("dkim", 1, "bwlimit", "unlimited", "hasuseregns", 1, "maxsql", "unlimited", ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 2890 Whostmgr::Accounts::Create::_createaccount("dkim", 1, "bwlimit", "unlimited", "hasuseregns", 1, "maxsql", "unlimited", ...) called at whostmgr/bin/whostmgr5.pl line 699 main::wwwacct("wwwacct") called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 227 Whostmgr::Dispatch::_do_call("wwwacct", HASH(0x29c7878), HASH(0x400fae0)) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 144 Whostmgr::Dispatch::dispatch("wwwacct", 1, ARRAY(0x400f7c8), HASH(0x400fae0)) called at whostmgr/bin/whostmgr5.pl line 208

What's was wrong ?

 

[SS-Maddy]

Hello @Budi Waseso

Are you creating the account on a VPS or dedicated server ? This means quota is not enabled.

The following documentation is available if you would like more information on repairing quotas on your system:

How to Fix Quotas - cPanel Knowledge Base - cPanel Documentation

 

[cPanelLauren]

Hi @Budi Waseso

Please let us know more about the platform you're running cPanel on if the suggestions by @SS-Maddy do not help provide a resolution to the issue as well.

Thanks!