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R27203 - SSL Install hosed

Discussion in 'General Discussion' started by EWD, Sep 8, 2008.

  1. EWD

    EWD Well-Known Member
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    Anyone else seeing this?
    With R27203, when you go to install a SSL and you paste the CRT into the first box the key does not come up automatically like it used to. Same with caBundle
     
    #1 EWD, Sep 8, 2008
  2. cPanelKenneth

    cPanelKenneth cPanel Development
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    Does the key file exist on the file system? If so, where (please provide the path)?
     
    #2 cPanelKenneth, Sep 9, 2008
  3. EWD

    EWD Well-Known Member
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    Hi cpanelkenneth,

    Everything is as it should be in /home/user/ssl/certs and private

    I have checked this on different computers as well as with IE and FF and the outcome is the same.

    Go to install a certificate
    select the domain from drop-down
    the key should auto-populate and it does not.

    Even after you paste the CRT in the first box you usually get the key and cabundle auto-fetched. It is not happening.

    I have to actually have the CRT, key and cabundle on a notepad so I can copy and paste each into it's text box then I can install the certificate.
     
    #3 EWD, Sep 9, 2008
  4. rpmws

    rpmws Well-Known Member

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    Ken, contact Ben or Nick ..they know all about this. It's been addressed in recent builds.
     
    #4 rpmws, Sep 9, 2008
  5. cPanelKenneth

    cPanelKenneth cPanel Development
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    Correct. My original response was before the information was conveyed.

    To EWD, please upgrade to the latest version (27225).
     
    #5 cPanelKenneth, Sep 10, 2008
  6. EWD

    EWD Well-Known Member
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    Just upgrade and still the same:

    cPanel Version 11.23.6-RELEASE
    cPanel Build 27225
     
    #6 EWD, Sep 15, 2008
  7. EWD

    EWD Well-Known Member
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    now running cPanel 11.23.6-R27698
    and still the same issue :(
     
    #7 EWD, Oct 15, 2008
  8. cPanelNick

    cPanelNick Administrator
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    #8 cPanelNick, Oct 15, 2008
  9. rsaylor

    rsaylor Well-Known Member

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    We recently had some SSL install issues and what fixed it for me was removing the cert and private key from the /home/username/ssl , then updated WHM to the latest, installed the cert/key/ca bundle, restarted apache and the issue was resolved for me.
     
    #9 rsaylor, Oct 16, 2008
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