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raw access logs - link failure

Discussion in 'General Discussion' started by chrisjj, Aug 2, 2006.

  1. chrisjj

    chrisjj Member

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    cPanel FTP Manager writes:

    > You can download your raw access logs at the following URLs
    > using the [snip] and your account password:

    but all thos links for sub-domains fail - "page not found".

    Anyone else got these to work?
     
  2. AreaZeroOne

    AreaZeroOne Registered

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    Hi , I just registered because I found an old post here with the same problem. Glad to see i'm not the only one currently with this problem. Everytime I try to access the logs , it just won't go through.
     
  3. Radio_Head

    Radio_Head Well-Known Member

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    same problem here

    On the forum I cannot find a solution . Anyone is able to download ftp raw logs using cpanel/WHM .
     
  4. evilweasil

    evilweasil Member

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    Same here...

    Hi all,

    We're having the same problem, spread over 7 servers (including out test machine). Has anyone opened a ticket with cPanel about this? Although we've only had 1 complaint about this so far, we'd prefer to get the problem resolved.

    Also, does anyone else have a problem with logs being rotated with the previous month in the filename? i.e. the logs are for December 2006 but the filename is Nov2006? It's plagued us for quite a while, and a fix we found enver resolved it. Running WHM 10.8.0 cPanel 10.9.0-S38 (we rarely update because it's too risky)

    Any help would be greatly appreciated.

    Andy
     
  5. Radio_Head

    Radio_Head Well-Known Member

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    Using Mozilla firefox 2.x I was able to open some ftp raw using
    WHM (with ie it was impossible to open them) , only using WHM.

    another problem is that the ftp log records only current day activity (!) while my clients
    needs to know all month activity .
    With cpanel I still cannot open ftp raw log , also using mozilla.

    Incredible that this problem has not found a solution since 2005 (I have found a post regarding this problem on may 2005!!) .:confused:

    Bye
     
  6. Radio_Head

    Radio_Head Well-Known Member

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    please do you have 1 minute to replicate the problem on your server ?
     
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