raw access logs - link failure

chrisjj

Member
Jul 18, 2006
22
0
151
cPanel FTP Manager writes:

> You can download your raw access logs at the following URLs
> using the [snip] and your account password:

but all thos links for sub-domains fail - "page not found".

Anyone else got these to work?
 

AreaZeroOne

Registered
Oct 19, 2006
1
0
151
Hi , I just registered because I found an old post here with the same problem. Glad to see i'm not the only one currently with this problem. Everytime I try to access the logs , it just won't go through.
 

Radio_Head

Well-Known Member
Verifed Vendor
Feb 15, 2002
2,051
1
343
same problem here

On the forum I cannot find a solution . Anyone is able to download ftp raw logs using cpanel/WHM .
 

evilweasil

Member
Oct 18, 2005
9
0
151
Manchester
Same here...

Hi all,

We're having the same problem, spread over 7 servers (including out test machine). Has anyone opened a ticket with cPanel about this? Although we've only had 1 complaint about this so far, we'd prefer to get the problem resolved.

Also, does anyone else have a problem with logs being rotated with the previous month in the filename? i.e. the logs are for December 2006 but the filename is Nov2006? It's plagued us for quite a while, and a fix we found enver resolved it. Running WHM 10.8.0 cPanel 10.9.0-S38 (we rarely update because it's too risky)

Any help would be greatly appreciated.

Andy
 

Radio_Head

Well-Known Member
Verifed Vendor
Feb 15, 2002
2,051
1
343
Using Mozilla firefox 2.x I was able to open some ftp raw using
WHM (with ie it was impossible to open them) , only using WHM.

another problem is that the ftp log records only current day activity (!) while my clients
needs to know all month activity .
With cpanel I still cannot open ftp raw log , also using mozilla.

Incredible that this problem has not found a solution since 2005 (I have found a post regarding this problem on may 2005!!) .:confused:

Bye
 

Radio_Head

Well-Known Member
Verifed Vendor
Feb 15, 2002
2,051
1
343
please do you have 1 minute to replicate the problem on your server ?