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Raw Apache Log Download Does not include SSL log

Discussion in 'General Discussion' started by atkhosting, Oct 16, 2017.

  1. atkhosting

    atkhosting Member

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    Hello there;

    I do not know if it came with a new incoming update

    WHM> Raw Apache Log Download does not add any records from visits with SSL.

    Is it a situation I can fix?

    I can see the log records when I look at SSH
     
  2. cPWilliamL

    cPWilliamL cP Technical Analyst II
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    Hi atkhosting,

    I was able to confirm your issue and have reported it to our developers under internal case 'CPANEL-16451'. Unfortunately, the only workaround I see at this time is using cPanel > Raw Access. Checking this issue, it appears that this WHM section has neglected SSL logs since at least 11.46. I do apologize for the inconvenience. You may look to our change logs in my signature for case 'CPANEL-16451' to see when this issue may be addressed.

    Thanks,
     
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  3. atkhosting

    atkhosting Member

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    Hello there
    Problem is not in cpanel> Raw Access
    WHM Raw Apache Log Download
    SSL and SSL are not downloading without combining.
    Thanks,
     
  4. cPWilliamL

    cPWilliamL cP Technical Analyst II
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    I understand that. Case 'CPANEL-16451' concerns WHM > Raw Apache Log Download not providing SSL logs. Please look to our change logs for when this issue may be addressed.
     
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