cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Hi @WebHostPro,

Raw logs generally only contain entries that are less than 24 hours old because the logs are discarded when statistics are generated. Thus, my first thought is that something is preventing cpanellogd from processing the logs. You check for errors when statistics are generated for the account with the following command:

Code:
/scripts/runweblogs $username
Also, in "cPanel >> Raw Access" can you verify if either of the options below are enabled?

Archive logs in your home directory at the end of each stats run every 24 hours.
Remove the previous month’s archived logs from your home directory at the end of each month.


Thank you.