Mike K

Registered
May 14, 2015
3
0
1
UK
cPanel Access Level
Root Administrator
Hi,

I was looking through the exim section whilst reading about blocking spammers. I added Mailspike to the list and now I get a red box wanting a whilelist IP (screenshot attached).

Is this the IP address of my server that's needed, can it remain blank or does it need filling in?

Any help would be grateful.

Mike.
 

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24x7ss

Well-Known Member
Sep 30, 2014
272
17
68
India
cPanel Access Level
Root Administrator
Twitter
Hi :),

In the whitelist section, you should mention the list of IPs which should not get blocked by Exim on your server though those are blocked by mentioned RBL. You will need to add the IP address of the sender (remote) server from which you wish to get emails without any block.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello,

Could you open a support ticket using the link in my signature so we can take a closer look and attempt to reproduce the issue? You can post the ticket number here so we can update this thread with the outcome.

Thank you.