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RBL's rejecting business partners.

Discussion in 'E-mail Discussions' started by CortezV, Aug 21, 2014.

  1. CortezV

    CortezV Registered

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    Hi

    RBL's seem to be blacklisting important business partners and it's impossible to delist them. I use host Eleven2 and have attempted to transfer the domain but was blocked by ICANN and the tech support there is absolutely useless on the situation so I was curious as to whether or not there were any work arounds with Cpanel that would allow our partners to email us without getting spam rejected.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    You can browse to the "RBLs" tab in "WHM Home » Service Configuration » Exim Configuration Manager" and utilize the following option:

    "Whitelist: IP addresses that should not be checked against RBLs"

    You will need to determine which IP address is used for email for a domain name as this field is intended for IP addresses.

    Thank you.
     
  3. CortezV

    CortezV Registered

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    We've added the IP's and tested them, still getting rejections.

    - - - Updated - - -

    Oh wait propagation right, nevermind thank you for your help I'll get back to you with whether or not you've saved my life :)
     
  4. server9host

    server9host Well-Known Member

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    Hello,

    No need for propagation. Please restart the exim service then all new changes will apply on exim configuration. :)
     
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