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SOLVED rDNS and PTR Record

Discussion in 'Bind/DNS/Nameserver' started by [JZ], Mar 30, 2018.

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  1. [JZ]

    [JZ] Active Member

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    Hi all,

    Just wondering on this topic.

    I Have always run a dedicated or VPS server with rDNS and PTR records set as DOMAIN.COM only.

    Is it better practice to use your hostname and mail, so YOURHOSTNAME.DOMAIN.COM and MAIL.DOMAIN.COM if you have several IP's available?

    Or is it just as safe to continue to use DOMAIN.COM on all available PTR records?

    Many thanks.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    It's generally advised to configure the RDNS record of the IP address used to send email to the server's hostname. If you have configured Exim to send email from an account's dedicated IP address, ensure the RDNS records for the dedicated IP address point to the individual domain name.

    Here's a useful document explaining additional methods to keep email out of the SPAM folder:

    How to Keep your Email Out of the Spam Folder - cPanel Knowledge Base - cPanel Documentation

    Thank you.
     
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  3. [JZ]

    [JZ] Active Member

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    Many thanks for the reply and advice once again Michael, appreciated. :)
     
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