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Re: [a fatal error or timeout occurred while processing this directive]

Discussion in 'General Discussion' started by niravmehta2009, May 20, 2011.

  1. niravmehta2009

    niravmehta2009 Registered

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    when i go to cpanel this error coming [a fatal error or timeout occurred while processing this directive]
    when i click on that error this msg cming
    ---------------------------------------------------------
    can't write into /home/thevirus/.cpanel/nvdata.cache: Permission denied at /usr/local/cpanel/Cpanel/NVData.pm line 65
    Carp::croak('can\'t write into /home/thevirus/.cpanel/nvdata.cache: Permissio...') called at /usr/lib/perl5/site_perl/5.6.2/i686-linux/Storable.pm line 76
    Storable::logcroak('can\'t write into /home/thevirus/.cpanel/nvdata.cache: Permissio...') called at /usr/lib/perl5/site_perl/5.6.2/i686-linux/Storable.pm line 248
    Storable::_store('CODE(0x9502874)', 'HASH(0x8b72758)', '/home/thevirus/.cpanel/nvdata.cache', 1) called at /usr/lib/perl5/site_perl/5.6.2/i686-linux/Storable.pm line 236
    Storable::lock_nstore('HASH(0x8b72758)', '/home/thevirus/.cpanel/nvdata.cache') called at /usr/local/cpanel/Cpanel/NVData.pm line 65
    Cpanel::NVData::_savecache() called at /usr/local/cpanel/Cpanel/NVData.pm line 155
    Cpanel::NVData::_loadcache(1) called at /usr/local/cpanel/Cpanel/NVData.pm line 187
    Cpanel::NVData::_get(undef) called at /usr/local/cpanel/Cpanel/ExpVar.pm line 133
    Cpanel::ExpVar::expvar('$NVDATA{\'x3_hideicons\'}') called at cpanel line 1722
    main::execiftag('<cpanelif $NVDATA{\'x3_hideicons\'}>') called at cpanel line 3864
    main::dotag_finished_headers(0) called at cpanel line 3664
    main::cpanel_parseblock('<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "...') called at cpanel line 3612
    main::cpanel_parse('GLOB(0x9750fac)') called at cpanel line 2491
    main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//index.html', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 49
    Cpanel::Branding::Branding_include('index.html') called at (eval 5) line 1
    eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel line 1136
    main::real_exectag('<cpanelif $NVDATA{\'x3_hideicons\'}>') called at cpanel line 3876
    main::dotag_finished_headers(0) called at cpanel line 3704
    main::cpanel_parseblock('<cpanel Branding="include(index.html)">^J') called at cpanel line 3612
    main::cpanel_parse('GLOB(0x95fc308)') called at cpanel line 5121
    main::run_standard_mode() called at cpanel line 424
    ------------------------
     
  2. niravmehta2009

    niravmehta2009 Registered

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    when i go to cpanel this error coming [a fatal error or timeout occurred while processing this directive]
    when i click on that error this msg cming
    ---------------------------------------------------------
    can't write into /home/thevirus/.cpanel/nvdata.cache: Permission denied at /usr/local/cpanel/Cpanel/NVData.pm line 65
    Carp::croak('can\'t write into /home/thevirus/.cpanel/nvdata.cache: Permissio...') called at /usr/lib/perl5/site_perl/5.6.2/i686-linux/Storable.pm line 76
    Storable::logcroak('can\'t write into /home/thevirus/.cpanel/nvdata.cache: Permissio...') called at /usr/lib/perl5/site_perl/5.6.2/i686-linux/Storable.pm line 248
    Storable::_store('CODE(0x9502874)', 'HASH(0x8b72758)', '/home/thevirus/.cpanel/nvdata.cache', 1) called at /usr/lib/perl5/site_perl/5.6.2/i686-linux/Storable.pm line 236
    Storable::lock_nstore('HASH(0x8b72758)', '/home/thevirus/.cpanel/nvdata.cache') called at /usr/local/cpanel/Cpanel/NVData.pm line 65
    Cpanel::NVData::_savecache() called at /usr/local/cpanel/Cpanel/NVData.pm line 155
    Cpanel::NVData::_loadcache(1) called at /usr/local/cpanel/Cpanel/NVData.pm line 187
    Cpanel::NVData::_get(undef) called at /usr/local/cpanel/Cpanel/ExpVar.pm line 133
    Cpanel::ExpVar::expvar('$NVDATA{\'x3_hideicons\'}') called at cpanel line 1722
    main::execiftag('<cpanelif $NVDATA{\'x3_hideicons\'}>') called at cpanel line 3864
    main::dotag_finished_headers(0) called at cpanel line 3664
    main::cpanel_parseblock('<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "...') called at cpanel line 3612
    main::cpanel_parse('GLOB(0x9750fac)') called at cpanel line 2491
    main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//index.html', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 49
    Cpanel::Branding::Branding_include('index.html') called at (eval 5) line 1
    eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel line 1136
    main::real_exectag('<cpanelif $NVDATA{\'x3_hideicons\'}>') called at cpanel line 3876
    main::dotag_finished_headers(0) called at cpanel line 3704
    main::cpanel_parseblock('<cpanel Branding="include(index.html)">^J') called at cpanel line 3612
    main::cpanel_parse('GLOB(0x95fc308)') called at cpanel line 5121
    main::run_standard_mode() called at cpanel line 424
    ------------------------
     
  3. Infopro

    Infopro cPanel Sr. Product Evangelist
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    I've moved your posts to a new thread as the one you posted to was over a year old.

    What version of cPanel are you running and have you tried to force an update from WHM?
     
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Please check if /home/thevirus/.cpanel exists. If it does not exist, please create it using these steps:

    Code:
    mkdir /home/thevirus/.cpanel
    chown -R thevirus:thevirus /home/thevirus/.cpanel
    chmod 700 /home/thevirus/.cpanel
    If the directory does exist, check the permissions on /home/thevirus/.cpanel and any files inside of it such as nvdata.cache which should be owned by the user thevirus. The file permissions on /home/thevirus/.cpanel/nvdata.cache should be 644
     
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