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Re: cPanel 11.25 Log Processing Thread

Discussion in 'General Discussion' started by classical, Mar 24, 2011.

  1. classical

    classical Active Member

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    Hi i have read your post everything was very clear thanks for this :)
    As of my question/problem: I have one user log in size 314M located at /usr/local/apache/domlogs I have Log rotation size threshold set as 200M. i did view the first lines of log file of various users and most of them was created in 23/Mar/2011 when i view biggest log file (314M) first line was created in 03/Mar/2011 so my conclusion is that all user log files i rotated beside besides this big one ? how can i fix this issue ?

    thanks.
     
    #1 classical, Mar 24, 2011
  2. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Moderators note: I've moved your post to it's own thread from it's original location.
     
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    #2 Infopro, Mar 24, 2011
  3. classical

    classical Active Member

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    Thank you. I still have this problem the log is getting bigger while others are rotated
     
    #3 classical, Mar 25, 2011
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst Staff Member

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    What is the exact name of the log file that isn't being rotated? Have you checked the permissions on the log file?

    Code:
    ls -lah /usr/local/apache/domlogs/somelog
lsattr /usr/local/apache/domlogs/somelog
    Where somelog is the name of that log file.
     
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    #4 cPanelTristan, Mar 25, 2011
  5. VeZoZ

    VeZoZ Well-Known Member

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    I'm guessing the users stats are not being processed due to their account being over quota? I'd check if they're over quota if so that's why they're not being processed.
     
    #5 VeZoZ, Mar 25, 2011
  6. classical

    classical Active Member

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    -rw-r----- 2 root username 358M Mar 28 13:11 /usr/local/apache/domlogs/username
    -------A----- /usr/local/apache/domlogs/username
    Everything is ok here
    Quota for this domain is 3000MB and 3000.01 MB is used could this be cause of log file getting bigger in size ?
     
    #6 classical, Mar 28, 2011
  7. cPanelTristan

    cPanelTristan Quality Assurance Analyst Staff Member

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    If the account is over quota as VeZoZ conjectured, then yes it cannot process logs. Log processing requires the account have sufficient space to push the logs onto the account. The account doesn't have the space, so it cannot process the logs.
     
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    #7 cPanelTristan, Mar 28, 2011
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