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Re-directs are not working

Discussion in 'General Discussion' started by cavy, Aug 13, 2014.

  1. cavy

    cavy Registered

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    Hi All,

    I have placed redirects from my old website to be transferred to my new website by using "redirects" in Cpanel.

    Unfortunately they are not working for some.

    For example:

    domain.com/home.htm should no longer be viewable. It should be automatically redirected to domain.com.au/index.htm

    I have about 14 redirects and none of these work.

    Ideas?

    Note: I am a newbie so please be kind :)
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Do both domain names resolve to the server? Have you setup the redirects through cPanel, and are there any other custom Mod_Rewrite rules active?

    Thank you.
     
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  3. cavy

    cavy Registered

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    Hi Michael :)

    Yes both the domain names resolve to the server and the redirect was done through cpanel. There are no other custom mods/rules.

    Can I check somewhere else if there is anything else that may have happened?

    I have attached some photos (with the domain name erased) of what did. I went to redirects and then simply made a permanet redirect from the old link to the new one.

    Not sure why they are not working.

    Any help would be lovely.
     

    Attached Files:

  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Do you have root access to this server? If not, I suggest consulting with your web hosting provider so they can take a closer look at your redirect rules.

    Thank you.
     
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