Re: Files with nobody ownership

esquireme

Registered
Jan 3, 2011
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0
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I have just started using joomla for my website. Am trying to configure it from the cpanel but cant change the top logo. I can understand I have to change permissions before I upload my logo file. But I am not able to change the permissions. It is giving me a FileOp failure. Would appreciate if someone could guide me on how to login to shell account and change file and folder ownership. Some layman tips would be greatly appreciated.

Tks
Esquireme
 

cPanelDon

cPanel Quality Assurance Analyst
Staff member
Nov 5, 2008
2,545
12
268
Houston, Texas, U.S.A.
cPanel Access Level
DataCenter Provider
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I have just started using joomla for my website. Am trying to configure it from the cpanel but cant change the top logo. I can understand I have to change permissions before I upload my logo file. But I am not able to change the permissions. It is giving me a FileOp failure. Would appreciate if someone could guide me on how to login to shell account and change file and folder ownership. Some layman tips would be greatly appreciated.

Tks
Esquireme
I would consider asking your hosting provider about the procedure they use. Your hosting provider would need to confirm if your service plan includes SSH access and they could also let you know the port number to use (if not the default of "22").

What is your Operating System (OS) that you will be connecting from? If you're connecting from Windows, you could use PuTTY, an SSH client, to connect and access a command-line interface. You may also try WinSCP, which is a free SSH and SFTP client, that can open PuTTY sessions for you (assuming both PuTTY and WinSCP are installed).