Rearrange Accounts feature not working with NAS mount point


Jan 23, 2014
cPanel Access Level
DataCenter Provider
Hello, i would like to move old users from /home to /home2 and also have all new users to be created in /home2.
But each time i try to move any account to /home2 i get "/boot does not match “home”
Sorry, there is only one usable partition detected on this machine matching “home”" .
Does anyone know what i am doing wrong, or did i miss something?

my home dir prefix is "home"
(assume ip to storage server is )

df -kh
/dev/mapper/VolGroup00-LogVol00 83G 79G 485M 100% /
/dev/cciss/c0d0p1 99M 28M 66M 30% /boot
tmpfs 2.0G 0 2.0G 0% /dev/shm
/usr/tmpDSK 615M 23M 561M 4% /tmp 5.4T 2.9T 2.6T 53% /backup_extra 2.7T 216M 2.7T 1% /home2

result of mount
/dev/mapper/VolGroup00-LogVol00 on / type ext3 (rw,usrquota)
proc on /proc type proc (rw)
sysfs on /sys type sysfs (rw)
devpts on /dev/pts type devpts (rw,gid=5,mode=620)
/dev/cciss/c0d0p1 on /boot type ext3 (rw)
tmpfs on /dev/shm type tmpfs (rw)
none on /proc/sys/fs/binfmt_misc type binfmt_misc (rw)
/usr/tmpDSK on /tmp type ext3 (rw,noexec,nosuid,loop=/dev/loop0)
/tmp on /var/tmp type none (rw,noexec,nosuid,bind)
sunrpc on /var/lib/nfs/rpc_pipefs type rpc_pipefs (rw) on /backup_extra type nfs (rw, on /home2 type nfs (rw,


Staff member
Apr 11, 2011
Hello :)

/dev/mapper/VolGroup00-LogVol00 83G 79G 485M 100% /
I suggest first deleting or moving files from this directory to ensure it's not at 100% usage. This will help prevent potential issues that could occur due to a lack of available space when rearranging accounts.

But each time i try to move any account to /home2 i get "/boot does not match “home”
Please browse to "WHM Home » Server Configuration » Basic cPanel & WHM Setup" and let us know which values you have entered for:

"Additional home directories matching the following value will also be used for new home directory creations. (Leaving this value blank disables the feature.) This option only takes one value."
"Enter the location where you wish for new users’ home directories to be created."

Thank you.