Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Recent increase in users blocked by CPHulk

Discussion in 'General Discussion' started by fugtruck, Jul 19, 2012.

  1. fugtruck

    fugtruck Member

    Joined:
    Apr 27, 2010
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    51
    Within the past two or three weeks, we have noticed a major increase in the number of our users being blocked by cPHulk for failed login attempts across many of our cPanel servers. Looking at the cphulkd log files, we see that the IP address that the failed login attempts are coming from are indeed the IP addresses that the users in question are actually connecting from.

    Now, if it were just one person here or there that this is happening to, I would not think anything about it. But the number of users we are having locked out is very abnormal. For example, I don't know I have had more than one or two end users in the past year locked out by cPHulk, but now we are having several users per day complaining.

    Is anyone else experiencing this?
     
    #1 fugtruck, Jul 19, 2012
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,165
    Likes Received:
    1,372
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    I have not seen any recent reports regarding false positives for cPHulk. It should only be logging the failed login attempts. Have you verified if the login attempts have actually failed, or that it's reported a failed login attempt incorrectly?

    You may want to submit a ticket so we can investigate further:

    Submit A Ticket

    Thank you.
     
    #2 cPanelMichael, Jul 19, 2012
  3. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,681
    Likes Received:
    299
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    #3 Infopro, Jul 19, 2012
(You must log in or sign up to post here.)
Loading...
Similar Threads - Recent increase users
  1. cachout58

    Dovecot error after recent kernel update for CVE-2017-1000364

    cachout58, Jun 23, 2017, in forum: E-mail Discussions
    Replies:
    5
    Views:
    350
    cachout58
    Jul 1, 2017
  2. fiberit

    cURL Failing After recent EA4 update

    fiberit, Apr 19, 2017, in forum: EasyApache
    Replies:
    3
    Views:
    412
    cPanelMichael
    Apr 19, 2017
  3. DianneW

    Iphone email issues with recent update

    DianneW, Apr 11, 2017, in forum: E-mail Discussions
    Replies:
    2
    Views:
    239
    DianneW
    Apr 11, 2017
  4. Phil Hitchman

    ASSP Problems since recent WHM updates

    Phil Hitchman, Feb 9, 2017, in forum: E-mail Discussions
    Replies:
    7
    Views:
    1,408
    cPanelMichael
    Feb 16, 2017
  5. Metro2

    Recently since 11.60 random Aliases appear as ARRAY(0x1854394)

    Metro2, Jan 20, 2017, in forum: User Experience
    Replies:
    6
    Views:
    552
    Metro2
    Apr 4, 2017

Share This Page