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Recent upgrade changed ability to move between customer cpanels with root password

Discussion in 'General Discussion' started by sneader, Jul 21, 2005.

  1. sneader

    sneader Well-Known Member

    Aug 21, 2003
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    La Crosse, WI
    cPanel Access Level:
    Root Administrator
    Up until today, I could log into any of my customer's cpanels with any valid username, and my root password, and it would display Warning: You are logged in using the reseller or root password and it would have a drop down menu that says Manage another account: and the drop down menu would have EVERY account on the server.

    Now, today, I get the warning and the drop down, but the drop down only contains the cpanel I am logged into. I can't use the drop down to get to any other customer's cpanel.

    I'll open a ticket, but thought I would mention it here.

    - Scott
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. danielbrace

    danielbrace Registered

    Mar 2, 2005
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    I second this.

    I like the feature to log in and switch to each account within the reseller login. Every few times I log in and update Cpanel itself the feature stops working. Wait a few days, sometimes a week or two and it is working after an update again. I would love to keep on file how to manually go in and keep this feature fuctioning at all times.

    Anyone know why it keeps getting dropped? Chirpy?

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