Recover accidently deleted email account

[sinternational]

Hi There
I accidently deleted one of my email accounts.

My hosting company have sent me a backup (.tar.gz file) - pre my deletion mistake. But I want to know and help on the following:

Can I backup my existing email domain, load up the old backup, as I want to check just one email account, then restore my latest backup.

Sorry if that sounds confusing.

Thanks for your help in advance.

ddmail.tar.gz

 

[cPanelMichael]

Hello

You could simply create the email account again, and then extract the data from the backup archive and manually move it into place. The following thread has a document that explains where email data is stored:

Manual Migrations

Thank you.

 

[sinternational]

Hi
I am not very technical but her goes.

I will create a new email account with the same name as the one I deleted. I can do that.

Then from my backup how would I know what files I need to transfer to this new email account. I have the backup that my hosting company sent to me in the .tar.gz file format which I extracted using 7-zip. But do know where the specific email account is.

Once I know what files to transfer then do I just drop them into the right place in cPanel file manager?

Thanks for you help

 

[cPanelMichael]

I suggest using FTP instead of File Manager if you want to upload multiple files at the same time. The following directory will exist after you create the email account:

# /home/$username/mail/$domain.com/$email-username/

The "$username" entry represents the username of the account. The "$email-username" entry represents the email account username. Move the contents of this location from the backup to this location on the live account. The backup will have this data in:

cpmove-$username/mail

Note: You may also have to extract the homedir.tar file within the archive before the "mail" directory exists.

Thank you.