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Recovery of deleted data

Discussion in 'General Discussion' started by dennis001, Aug 29, 2013.

  1. dennis001

    dennis001 Registered

    Aug 29, 2013
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    Hi All,

    I am using a cloud server with WHM/Cpanel installed on it. My server was compromised earlier today and this resulted in all my files in the public_html folder getting deleted.

    I do not have any backups at this point as WHM/Cpanel was not configured to save any.

    I am currently awaiting a response from my hosting provider, they mentioned they will try to restore the VM image but cannot confirm if it will solve the problem.

    My question is if there is a way to recover all the deleted data still?

    Thank you for reading.
    #1 dennis001, Aug 29, 2013
    Last edited: Aug 29, 2013
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Hello :)

    It's not possible to restore the data if you did not have backups enabled. Your hosting provider may have a backup of the entire VPS image, and they may be able to restore that data for you.

    Thank you.
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