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redirect Autodiscover URL

Discussion in 'E-mail Discussion' started by RTL, May 19, 2015.

  1. RTL

    RTL Registered

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    Hi we have an internal exchange server and also have a website hosted on a cpanel environment.

    The host mydomain.com.au resolves to the cpanel website.

    We need to have https://mydomian.com.au:443/autodiscover/autodiscover.xml

    redirected to https://mail.mydomian.com.au:443/autodiscover/autodiscover.xml

    which is our exchange server.

    Can you please let me know how we can do this...

    I have tried using the "redirect" feature on cpanel and this is not working.

    Note that we still want mydomain.com.au to resolve to the website...

    Thank you
    RTL
     
  2. LostNerd

    LostNerd Well-Known Member

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    I recently had this issue with a customer. The problem is that cPanel creates "https://mydomian.com.au:443/autodiscover/autodiscover.xml" in a sort of "phantom" way. There is no way to remove this per account at the moment to my knowledge and the only way you will fix this problem is asking your host to disable the cPanel autodiscover functionality on their server in it's entirety which they may be reluctant to do.

    Here's the email I provided to Microsoft Office365 Support when I finally realised how we fixed the issue...

    This email was obviously tailored for the Office365 Exchange platform, but the objective remains the same.
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Could you verify which version of cPanel is installed on your system? There's an older case (164749) that was addressed in cPanel version 11.48.0.13 that might be related.

    Thank you.
     
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  4. joako

    joako Well-Known Member

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    This case doesn't fix the issue. I have filed the following tickets and bug reports but it feels like we're just going in circles: 6724739, 6402677, 6279771,6255793, 6255787, 6111585, and 6107821.
     
    #4 joako, Jun 27, 2015
    Last edited by a moderator: Jun 30, 2015
  5. LostNerd

    LostNerd Well-Known Member

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    Could you still let us all know which version you are currently on please?
     
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    #5 LostNerd, Jun 30, 2015
    Last edited by a moderator: Jun 30, 2015
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