Redirect /cpanel show Internal Server Error

[speckados]

CENTOS 6.3 x86_64 kvm – srv100 WHM 11.34.1 (build 7)

tail -f /usr/local/apache/logs/suexec_log

[2013-02-07 08:11:13]: uid: (804/audio) gid: (63/audio) cmd: redirect.cgi
[2013-02-07 08:11:13]: cannot run as forbidden gid (63/redirect.cgi)
[2013-02-07 08:13:35]: uid: (804/audio) gid: (63/audio) cmd: redirect.cgi
[2013-02-07 08:13:35]: cannot run as forbidden gid (63/redirect.cgi)

135750 4 -rwxr-xr-x. 6 root wheel 677 ene 19 12:06 /usr/local/cpanel/cgi-sys/redirect.cgi*

7078792  4 drwxr-x---.   9 audio nobody  4096 ene  8 11:40 public_html/

Server in mode SuPHP...

Only this account fails...

 

[cPanelMichael]

Hello

Please run the following command to determine the value for "GID_MIN":

# /usr/local/apache/bin/suexec -V

It's standard to see a value of 100 for UID_MIN and GID_MIN. This means suexec will refuse to run anything with a UID or GID lower than 100. Next, check the UID and GID of this account:

# id username

Is the GID for this account under 100?

Thank you.

 

[speckados]

Hello

Please run the following command to determine the value for "GID_MIN":

# /usr/local/apache/bin/suexec -V

 -D AP_DOC_ROOT="/"
 -D AP_GID_MIN=100
 -D AP_HTTPD_USER="nobody"
 -D AP_LOG_EXEC="/usr/local/apache/logs/suexec_log"
 -D AP_SAFE_PATH="/usr/local/bin:/usr/bin:/bin"
 -D AP_UID_MIN=100
 -D AP_USERDIR_SUFFIX="public_html"

#
id audio
uid=804(audio) gid=63(audio) groups=63(audio)

Is the GID for this account under 100?

Yes...

 

[cPanelMichael]

Was this account created recently, or is it an older account? I suggest creating a new account and using the "id" command on it's username. Check to see if the new test account's GID is higher than 500.

If the new account has a higher GID, then you can simply backup the "audio" account, ensure all of the data is backed up, terminate the account, and then restore it. The other alternative is manually changing it's GID. The following guide may be helpful to you if you choose to manually alter the GID of the account:

How to change a users UID and GID.

Keep in mind that manually updating the GID may involve additional work in updating the ownership of your files.

Thank you.