Redirect Driving Me Crazy

[Chris Kenward]

Hi Folks
Seriously hope this isn't a duplicate of many other queries and apologise if it is.

I am constantly having to recreate a redirect for a client's website to another provider. He has a Wordpress website on my server called domaina.com but he no longer wants it to display when folks visit domaina.com. He wants it to instead redirect to domainb.com which is hosted elsewhere.

I set up the redirect and it appears to work fine for a while but (perhaps when CRON runs I don't know) eventually fails and people just get a directory listing when browsing to domaina.com. It's driving me (and of course my client) crazy. Can someone please tell me what I'm doing that's obviously not correct?

1. I go to domains/redirects in the client cPanel
2. I select permanent 301
3. I drop down the https and select domaina.com
4. I leave the "/" as default
5. I enter the full URL for the redirect https://domainb.com
6. I select "Redirect with or without the www"
7. I click "ADD"

The redirect immediately works. After a while - BOOM - it reverts to nothing and I need to recreate it.

Thanks, folks, for any help you can give.

 

[cPRex]

Hey there! The cPanel redirects just get written, in plain text, to the .htaccess file on the machine. Can you confirm that when you create the redirect that it does get added to the .htaccess file, and also that when the redirect is no longer functioning that those lines have been removed? If so, that would confirm that *something* is rewriting the .htaccess file on the server.

Do you have root access to the machine? If not, you may need to reach out to your hosting provider or datacenter to have them help with some additional troubleshooting, but you could also try and setup and audit watch if that is available to you as the cPanel user (assuming you don't have full root access):

Auditd - The Linux Auditing System

Introduction The auditd utility can be a valuable tool for monitoring what's happening on your Linux server. It integrates with the kernel to monitor system calls that the system makes. In this g...

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