Redirection settings issue

Hello all,

I build and setting my website using cpanel and php CI. Example i have a domain called example.com
I want to redirect my website into

Code:

https://www.example.com

I setting redirect from cpanel redirect menu, after i setting, my setting always gone after i refresh my website page.
I also trying to redirect my website using .htaccess file, the setting i was wrote in .htaccess always gone after i refresh my website page.

is there any solution how to redirect it into

Code:

https://www.example.com

Thank you so much

 

Hello @cPanelLauren ,

Code:

[Wed Feb 20 20:28:20.197829 2019] [core:crit] [pid 6733] (13)Permission denied: [client 193.188.xx.xx:146] AH00529: /home/homemart/public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/homemart/public_html/' is executable
[Wed Feb 20 12:18:00.590172 2019] [core:crit] [pid 11921] (13)Permission denied: [client 138.246.xxx.x:46364] AH00529: /home/homemart/public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/homemart/public_html/' is executable

this is my cpanel error log. for my public_html permission is already executable, and i change permission my .htaccess file, and still got the same error. and when i change my permission on .htaccess file, then i refresh my website, the the htaccess file permission back to setting before i change that.

is there any effect in whm settings?

 

Thank you so much for the help. i already open ticket for this error. there is the ticket number 11493197

 

Hi @cPanelLauren ,

I already found the problem. I double check again and this error is solved. This error occurs because there is an PHP code injected to our website. Thank you so much for your help. I hope this doesn't happen again.