The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Regarding the Cpanel, new version

Discussion in 'General Discussion' started by hadisaadeh, Feb 23, 2010.

  1. hadisaadeh

    hadisaadeh Member

    Joined:
    Oct 31, 2006
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    Dear Sir,
    When you upgarde the cpanel before days, i faced a problem
    the problem that i have a virtual ip, with NAT

    when i am trying to enter to cpanel, whm, or webmail
    it gave me that i should re enter the username and password
    but when i am using ADSL or Real Ip, no problems i faced

    please please solve to me the problem


    regards
     
  2. hadisaadeh

    hadisaadeh Member

    Joined:
    Oct 31, 2006
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    any reply

    any reply
    the problem faced many many users
     
  3. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,448
    Likes Received:
    195
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Your server must be on a dedicated IP address.
     
  4. hadisaadeh

    hadisaadeh Member

    Joined:
    Oct 31, 2006
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    the server in histgator.com

    what to do in this case?

    the server in histgator.com
     
  5. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,448
    Likes Received:
    195
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    hostgator? You might want to contact them about this.
     
  6. hadisaadeh

    hadisaadeh Member

    Joined:
    Oct 31, 2006
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    i told them

    yes, hostgator
    they told us that you must solve to us
     
  7. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,448
    Likes Received:
    195
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    You might want to expand on the exact issue with a few more details in the hopes that someone comes by with some help for you if you'd like some help on the forums here. Clearly I'm not understanding the problem appropriately enough to help out.
     
  8. hadisaadeh

    hadisaadeh Member

    Joined:
    Oct 31, 2006
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    yes

    sir, this problem faced many clinets - i am sure

    caused when you make the last upgrade for cpanel

    now, i am working on office, has a network
    the network was made by mechanism of virtual ip for each user , with NAT

    the ip's going out from our network are 6 ip's


    now here the problem:
    when i am trying to enter cpanel, whm, webmail

    i can't at all
    each time give me to re enter the username and the password

    not giving error, but regiving the login box


    i am sure the problem from your side... you should allow to people who are usign the virtual ip with NAT to enter to cpanel, whm, and webmail
     
  9. hadisaadeh

    hadisaadeh Member

    Joined:
    Oct 31, 2006
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    need a solution, please

    need solution
     
Loading...

Share This Page