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Reinitiate Root password / Account have been hacked

Discussion in 'Security' started by Amine Chbani, Aug 7, 2014.

  1. Amine Chbani

    Amine Chbani Registered

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    Location:
    Marrakesh, Morocco, Morocco
    cPanel Access Level:
    Website Owner
    Hi,

    Our server has been hacked and root password have been changed.

    Thank you for your assitance
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
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    Hello :)

    You will need to consult with your data center to have your root access restored. At that point, you should consult with a system administrator to determine the source of the attack if possible, and then transfer the accounts or back them up for restoration on a server with a fresh installation of the OS and cPanel.

    Thank you.
     
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