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Relay access denied

Discussion in 'E-mail Discussion' started by albatroz, Feb 27, 2016.

  1. albatroz

    albatroz Well-Known Member

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    Hello,
    I have setup an antispam feature in a different server using Scrollout to protect a domain that we can call domainA
    however when I send a receive a message to the address prueba@domainA.com
    the antispam server receives the following error from the CPanel server:

    Feb 27 11:23:46 email postfix/smtpd[14828]: NOQUEUE: reject: RCPT from mail-qk0-f169.google.com[209.85.220.169]: 454 4.7.1 prueba@domainA.com: Relay access denied; from=alengua@vo.pe to=prueba@domainA.comproto=ESMTP helo=mail-qk0-f169.google.com

    You know why?
    I also have another domain in the same server and the same antispam setup that can receive emails without problems.
     
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  2. syslint

    syslint Well-Known Member

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    Twitter:
    As far as the log given says your domain/server don't have relay access in google servers. The google may be blocking your domains email services due to traffic, you may please setup DKIM and SPF records as google suggest for mass email services.
     
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  3. albatroz

    albatroz Well-Known Member

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    The messages are not being blocked by Gmail servers but by my CPanel server instead.
     
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  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Could you let us know the output in /var/log/exim_mainlog when this happens? EX:

    Code:
    exigrep MSGID /var/log/exim_mainlog
    Thank you.
     
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