Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Relay Issues - removed domain

Discussion in 'E-mail Discussions' started by hesperson, Sep 19, 2017.

  1. hesperson

    hesperson Member

    Joined:
    Dec 2, 2008
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    51
    I have strange problem. I recently removed an account with assigned domain. I have a lot of blocked mails incoming to this domain now. All have error: "Rejected relay attempt: .... Mails are going from different IPS, different domains to mailboxes in this removed domain. Part of this mailboxes existed before on my server.

    This domain is not main. As I see DNS are ok. I sent a few mails for test from my domains. They don't go throught my server. I checked localdomain and userdomain. This domain not exist on server. Where can be problem?
     
    #1 hesperson, Sep 19, 2017
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    42,802
    Likes Received:
    1,714
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you let us know the output from /var/log/exim_mainlog for one of the affected messages? EX:

    Code:
    exigrep user@domain /var/log/exim_mainlog
    Thank you.
     
    #2 cPanelMichael, Sep 19, 2017
  3. hesperson

    hesperson Member

    Joined:
    Dec 2, 2008
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    51
    2017-09-17 04:21:29 H=(dynamic-xxx.xxx.68.182.airtelbroadband.in) [182.68.xxx.xx]:21149 F=<aoki@example.com> rejected RCPT <ania@domain.pl>: Rejected relay attempt: '182.68.xxx.xx' From: 'aoki@example.com' To: 'ania@domain.pl'
     
    #3 hesperson, Sep 19, 2017
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    42,802
    Likes Received:
    1,714
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    To clarify, if this domain name does not exist on the cPanel server, what specific behavior are you expecting when someone attempts to send an email to it? Or, could you provide some step-by-step instructions on how you are reproducing this behavior?

    Thank you.
     
    #4 cPanelMichael, Sep 19, 2017
  5. hesperson

    hesperson Member

    Joined:
    Dec 2, 2008
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    51
    I can't reproduce it. I tried without success. I know only that I have about 150 rejected mails to this not hosted domain each day. I don't understand why and how they are going to my server. It could be a virus ?
     
    #5 hesperson, Sep 19, 2017
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    42,802
    Likes Received:
    1,714
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Do the MX records for this domain name still point to the cPanel server's IP address?

    Thank you.
     
    #6 cPanelMichael, Sep 19, 2017
  7. hesperson

    hesperson Member

    Joined:
    Dec 2, 2008
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    51
    No, they don't. I checked on mxtools.
     
    #7 hesperson, Sep 20, 2017
  8. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    42,802
    Likes Received:
    1,714
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
    #8 cPanelMichael, Sep 20, 2017
(You must log in or sign up to post here.)
Loading...
Similar Threads - Relay Issues removed
  1. Taha Haider

    Rejected relay attempt - For only Gmail

    Taha Haider, Apr 9, 2018, in forum: E-mail Discussions
    Replies:
    1
    Views:
    67
    cPanelMichael
    Apr 9, 2018
  2. eric_fri

    SOLVED Incoming email via relay server

    eric_fri, Mar 24, 2018, in forum: E-mail Discussions
    Replies:
    5
    Views:
    120
    cPanelMichael
    Apr 2, 2018
  3. Samuel Xavier

    Alertas localrelay

    Samuel Xavier, Mar 23, 2018, in forum: Discussões em Português
    Replies:
    1
    Views:
    157
    cPanelMichael
    Mar 23, 2018
  4. daveboulter42

    AUTHRELAY emails

    daveboulter42, Jan 11, 2018, in forum: E-mail Discussions
    Replies:
    2
    Views:
    185
    cPanelMichael
    Jan 18, 2018
  5. Netsoft

    cPanel SMTP Relay (Account Level)?

    Netsoft, Dec 27, 2017, in forum: E-mail Discussions
    Replies:
    2
    Views:
    328
    cPanelMichael
    Dec 28, 2017

Share This Page