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RELEASE_32603 and exim filed

Discussion in 'General Discussion' started by vladimiro, Dec 29, 2008.

  1. vladimiro

    vladimiro Registered

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    My server was running normally.
    I did the upgrade from version 11.23.6-STABLE_27698 to version 11.24.4-RELEASE_32603.

    Exim immediately failed and I receive every 5 minutes this e-mail:

    ---------------------------------------
    exim failed @ Mon Dec 29 00:39:24 2008. A restart was attempted automagically.
    Service Check Method: [tcp connect]

    Failure Reason: TCP Transaction Log:
    << 220-my.ilhaxx.com ESMTP Exim 4.69 #1 Mon, 29 Dec 2008 00:39:46 -0200
    <<
    >> >> EHLO localhost
    << 250-my.ilhaxx.com Hello localhost [127.0.0.1]
    <<
    >> >> AUTH PLAIN AF9fY3BhbmVsX19zZXJ2aWNlX19hdXRoX19leGltX19BQkdTZ0hadjhQcXVfUHhkTXNaV0oxZGhEZUptWUlsSTBucnFhU05LSFVucXN1RE5WcXJSYXVEc0hCYnNKME1iAFBubmxBSEtzclN3WVFpUENmTHFEc3RZUFU3ZGpJYVAzMGxnOGZlTE82MDUwTmhPV3RBaWZ1ZVo2dlB1MTlOOXQ=
    << 535 Incorrect authentication data
    exim: ** [535 Incorrect authentication data != 2]

    Cmd Service Check Raw Output:
    ----------------------------------------

    I tried:
    /scripts/eximup --force
    /scripts/mailperm
    But, the problem continues.

    I made the downgrade to the previous version 11.23.6-STABLE_27698.
    Exim does not show any error and everything works beautifully.

    What is the difference between the two exim versions? What can I do?
    anybody can help me ?

    Regards and thanks in advance.
     
  2. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

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    From what you posted, it appears Exim was trying to use the Dovecot authentication protocol. Did you install Dovecot after upgrading to cPanel 11.24?
     
  3. vladimiro

    vladimiro Registered

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    Thanks for having responded.
    I have not installed Dovecot.
    I have not installed any other program after the upgrade.
     
  4. AcenetBD

    AcenetBD Registered
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    This was the error for us when /etc/exim.pl.local was chattr'd immutable. Thus resetting exim to defaults wasn't really working since exim.pl.local could not be updated.

    Try setting the file to mutable
    Code:
    chattr -i /etc/exim.pl.local
    
    Reset to defaults
    Code:
    /scripts/reseteximtodefaults
    
    Possibly reinstall
    Code:
    /scripts/eximup --force
    
    No more authentication failure for localhost! (at least in this instance)
     
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