Remote Assistance

[bradyb]

I own a small web design / hosting company with about 250 clients. I wanted to see if any of you use gotoassist or some other way of simple remote assistance like the GoToAssist from the GoToMyPc folks. I think macromedia has Adobe Connect which is pretty costly. Has anyone used or currently use a free or inexpensive way of being able to assist clients remotely.. setup email, etc.

Thanks,
Brady

 

[dwessell]

Hi brady.. I've used logmein.com quite a few times...

dw

 

[brianoz]

We've been using GotoMeeting for this purpose very successfully for a few years now. I would have used GotoAssist, except like you we're small and GotoAssist seemed pricey when I last looked.

 

[bradyb]

Anyone else? any thoughts?