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Remote Database Access Hosts Won't Remove

Discussion in 'General Discussion' started by betoranaldi, Sep 14, 2008.

  1. betoranaldi

    betoranaldi Well-Known Member

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    So I recently added a Remote Database Access Hosts to the list in Cpanel.

    I now want to remove this ip address from the list and my testing is now over. I go through the tests and it says that the item was removed but it still remains in the list.

    It looks like there might be a bug. How can I manually remove the ip address from the list? (I have full control of the server)

    Thanks
    Brian

    ------------------
    WHM 11.23.2
    cPanel 11.23.6-R26881
     
    #1 betoranaldi, Sep 14, 2008
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Let me understand this correctly,

    You went to Remote MySQL in the cPanel interface to add an additional access IP for the database.

    You are now going back to Remote MySQL to remove the IP, but after you click the button to remove it, and you receive a message it has been removed - going to that page again via the cPanel interface (not by clicking "back" in your browser) still shows that IP. Correct?
     
    #2 cPanelDavidG, Sep 15, 2008
  3. betoranaldi

    betoranaldi Well-Known Member

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    Yes, that is correct. Sorry I wasn't clear.
     
    #3 betoranaldi, Sep 15, 2008
  4. cPanelKenneth

    cPanelKenneth cPanel Development Staff Member

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    IN your initial post you state your cPanel install is build 26881. Please upgrade as the problem you describe is fixed in newer builds.
     
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    #4 cPanelKenneth, Sep 16, 2008
  5. xixi

    xixi Active Member

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    Welcome
    I have the latest CP stable version:
    WHM 11.23.2 cPanel 11.23.6-S27698
    and problem still occurs.
    I cannot remove access host from mysql remote connection wizard in Cpanel user mode.
     
    #5 xixi, Sep 27, 2008
  6. cPanelKenneth

    cPanelKenneth cPanel Development Staff Member

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    Works for me. Please ensure you are using the X3 theme. If you still experience issues, please open a support ticket at https://tickets.cpanel.net/submit/

    Thank you.
     
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    #6 cPanelKenneth, Sep 29, 2008
  7. xixi

    xixi Active Member

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    It was a bug in rvskin theme, its resolved in latest version 8.68, but tnx for help.
     
    #7 xixi, Sep 30, 2008
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