Remote FTP validation problem

jibon57

Member
Feb 21, 2014
5
0
1
cPanel Access Level
Root Administrator
Hello,

I brought a premium account from uploaded.net & I want to store my backup files there. They provide me FTP account to upload my files. But when I tried to validate FTP from backup configuration cpanel it's showing this error:

"Error: Validation for transport “ftp.uploaded.net” failed: Could not download test file: Backup/validate.tmp-85555-1392975707.txt: Permission denied."

When the server got automatic backup it's sending me this error message:

Backup destination "Uploaded.net" has been disabled on

+===================================+
| Transport Disabled |
+===================================+
| Name: Uploaded.net
| Type: FTP
| Remote Host: ftp.uploaded.net
|
| Reason: Could not download test file:
MSM/validate.tmp-73270-1392966006.txt: Permission denied.


Uploaded.net don't support to download files by FTP. How can I bypass this limitation from cpanel ? I can see my backups not transferring to uploaded.net. Please help me. Thanks in advance :).
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello :)

Are you entering a specific path under "Backup Directory" when configuring the remote FTP backup server?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Yes, per the ticket, the primary issue here is that your FTP server provider does not allow you to download files. Our backup system requires the ability to download files to validate the destination. Please contact your FTP server provider to see if they can lift this restriction.

Thank you.