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Remote MX, vs. locally delivered email: still broken!

Discussion in 'E-mail Discussion' started by jols, Aug 6, 2008.

  1. jols

    jols Well-Known Member

    Mar 13, 2004
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    Here's the situation:

    1 - The hosted account uses their own email server, therefore the MX for the domain directs email to an off-server location.

    2 - They use a FormMail driven contact form on their web site.

    3 - They do not receive their FormMail sent email.

    4 - The following option in their DNS record setting (in WHM) is NOT checked:
    Always accept mail locally even if the primary mx does not point to this server.

    5 - I remove their domain from the list at /etc/localdomains

    6 - It works for them for a while, until the next major cPanel update.

    7 - We receive another complaint that their FormMail sent email is not being delivered again.

    8 - We check /etc/localdomains, and find that their domain has been re-inserted, thus causing the issue.

    And, on and on and on.

    Is there any resolution for this?
  2. FreedomBI

    FreedomBI Well-Known Member

    Jul 7, 2008
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    I have a workaround.

    First, I have a file, /etc/remotemaildomains, which contains a list of all domains that handle their mail elsewhere.

    Then, in the exim configuration, I define:
    domainlist remotemail_domains = lsearch;/etc/remotemaildomains
    And set up a router:
      driver = manualroute
      routelist = +remotemail_domains
      transport = remote_smtp
    I assume your setup is a little different, so you'd have to adapt that to suit your needs.

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