Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Remote Root Account Transfer never finish

Discussion in 'General Discussion' started by jwhoster, Jun 19, 2014.

  1. jwhoster

    jwhoster Registered

    Joined:
    Jun 19, 2014
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    The Remotely Root Account Transfer is stuck by 82%. It seem all files has being transfered but i cannot stop or clear the transfer.

    What should I do?

    Thanks
     
  2. cPanelNick

    cPanelNick Administrator
    Staff Member

    Joined:
    Mar 9, 2015
    Messages:
    3,480
    Likes Received:
    30
    Trophy Points:
    158
    cPanel Access Level:
    DataCenter Provider
    Please open a ticket using the link in my signature.
     
  3. jwhoster

    jwhoster Registered

    Joined:
    Jun 19, 2014
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    hi Nick,

    try to open a ticket and get The provided IP and support access id do not match even I user

    wget -q -O - http://www.cpanel.net/showip.cgi
    /usr/local/cpanel/cpanel -S` as the root user

    information

    Thanks
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,749
    Likes Received:
    1,884
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    You can email cs[@]cpanel.net directly if you are having trouble submitting a support ticket. They can assist you in opening a ticket and direct the account transfer issue over to our technical support department.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice