Remote Root Account Transfer never finish

[jwhoster]

The Remotely Root Account Transfer is stuck by 82%. It seem all files has being transfered but i cannot stop or clear the transfer.

What should I do?

Thanks

 

[cPanelNick]

The Remotely Root Account Transfer is stuck by 82%. It seem all files has being transfered but i cannot stop or clear the transfer.

What should I do?

Thanks

Please open a ticket using the link in my signature.

 

[jwhoster]

hi Nick,

try to open a ticket and get The provided IP and support access id do not match even I user

wget -q -O - http://www.cpanel.net/showip.cgi
/usr/local/cpanel/cpanel -S` as the root user

information

Thanks

 

[cPanelMichael]

Hello

You can email cs[@]cpanel.net directly if you are having trouble submitting a support ticket. They can assist you in opening a ticket and direct the account transfer issue over to our technical support department.

Thank you.