Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Remote Root Account Transfer

Discussion in 'Data Protection' started by rashidkh, Apr 30, 2016.

Tags:
  1. rashidkh

    rashidkh Registered

    Joined:
    Apr 29, 2016
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    sudan
    cPanel Access Level:
    Root Administrator
    eu:2087/cpsess1660266910/scripts5/render_transfer_log?transfer_session_id=10923570162copya20160430221957ifMAec&log_file=item-TRANSFER_AccountRemoteRoot_alsahra']Account “***”: The remote execution of “pkgacct” was not successful, or the requested account, “***” was not found on the server: “00.000.000.000”.
     
    #1 rashidkh, Apr 30, 2016
    Last edited by a moderator: Apr 30, 2016
  2. 24x7server

    24x7server Well-Known Member

    Joined:
    Apr 17, 2013
    Messages:
    1,888
    Likes Received:
    90
    Trophy Points:
    78
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Hello :),

    I can see there is an issues on your report server. Please try login that and check your account status, Also if you are able to access your report server with SSH then try to take account backup through command line "/scripts/pkgacct $user"
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,153
    Likes Received:
    1,932
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Could you provide some more details about the transfer process? For instance, do you have root access to the source server?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice