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Remote Root Account Transfer

Discussion in 'Data Protection' started by rashidkh, Apr 30, 2016.

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  1. rashidkh

    rashidkh Registered

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    eu:2087/cpsess1660266910/scripts5/render_transfer_log?transfer_session_id=10923570162copya20160430221957ifMAec&log_file=item-TRANSFER_AccountRemoteRoot_alsahra']Account “***”: The remote execution of “pkgacct” was not successful, or the requested account, “***” was not found on the server: “00.000.000.000”.
     
    #1 rashidkh, Apr 30, 2016
    Last edited by a moderator: Apr 30, 2016
  2. 24x7server

    24x7server Well-Known Member

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    Hello :),

    I can see there is an issues on your report server. Please try login that and check your account status, Also if you are able to access your report server with SSH then try to take account backup through command line "/scripts/pkgacct $user"
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you provide some more details about the transfer process? For instance, do you have root access to the source server?

    Thank you.
     
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