I'm transferring from my old VPS to new one. The old VPS is running CentOS 6.10 xen hvm and WHM v86.0.32, the new one is CentOS 7.9 virtuozzo and WHM v92.0.3.
I'm trying to transfer one account at a time, because some need a little TLC when they get to the new server.
I first tried using "Transfer Tool", but it gave errors regarding SSH; I didn't save the error message, but since I do not have SSH enabled on accounts on the old server I'm sure that's the problem.
So then I went to "Transfer or Restore a cPanel Account". I entered the old VPS's IP, the username for the account I'm transferring, and the password. On the next page, the "Transfer" result is 100% with no errors, but the "Restore" result has an error.
The log says (changing the account name to "example", and the IP to 123.45.67.89):
The old server does create the .tar.gz file, so it's not an issue of reaching the old server. I've also disabled CSF on both servers, and that had no impact. The account is 17M and has a 50M quota, so there's not an issue of running out of space, either.
I've googled the error message and can't find anything; in fact, there's no results at all for "Remote UAPI request error". So I'm kind of at a loss.
Any suggestions on how to make it transfer properly? This was the smallest account to transfer that was supposed to be a quick test run! LOL
I'm trying to transfer one account at a time, because some need a little TLC when they get to the new server.
I first tried using "Transfer Tool", but it gave errors regarding SSH; I didn't save the error message, but since I do not have SSH enabled on accounts on the old server I'm sure that's the problem.
So then I went to "Transfer or Restore a cPanel Account". I entered the old VPS's IP, the username for the account I'm transferring, and the password. On the next page, the "Transfer" result is 100% with no errors, but the "Restore" result has an error.
The log says (changing the account name to "example", and the IP to 123.45.67.89):
Code:
Starting “RESTORE” for “Account” “example”.
Restore File: /home/cpmove-example-1606885569.tar.gz
Restore Reseller Privs: no
Restricted mode: yes
Live transfer: no
Target “/home” on host “my.server.net” has 182.53 GB free and requires at least 18.63 MB free, which includes space for temporary files.
debug: Established cpanel session
Server Error from 123.45.67.89: 301 Moved
Removing copied archive “/home/cpmove-example-1606885569.tar.gz” from the local server …
Failed: Remote UAPI request error: Server Error from 123.45.67.89: 301 Moved at /usr/local/cpanel/Cpanel/RemoteAPI/Backend/cPanel.pm line 73.
I've googled the error message and can't find anything; in fact, there's no results at all for "Remote UAPI request error". So I'm kind of at a loss.
Any suggestions on how to make it transfer properly? This was the smallest account to transfer that was supposed to be a quick test run! LOL