remove a user: its /home/virtfs/<user> don't disappear

[nzin]

Hi,

I'm doing some tests.
I have create a user, let's call it "bob". And I disable shell access.
When I try to connect via ssh, I'm rejected. no problem
I can still connect via sftp. It is fine to me. At this point, it create a /home/virtfs/bob directory.

I now terminate the account.
It delete the user, the database, but not the /home/virtfs/bob directory. Why?

I use latest version: WHM 11.38.0 (build 18)


Thanks

 

[cPanelMichael]

Hello

You can find documentation on VirtFS (Jailed Shell) at the following location:

VirtFS (Jailed Shell)

This includes details on how to remove it for a user.

Thank you.

 

[xavnh]

Hello,

We have the same problem. When we need to delete an account from Whmcs or cPanel WHM, the jailshell folder in virtfs is not deleted even after a reboot. It's really uncofortable when you manage multiple accounts. If you need to delete all this files manually, it's a nightmare.

 

[cPanelMichael]

There are instructions under the "How to remove VirtFS" section in the document linked in my last response. It explains how to unmount a bind-mounted directory before deleting any files. Are you experiencing problems as a result of the virtfs directory that remains after an account is terminated?

Thank you.