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remove a user: its /home/virtfs/<user> don't disappear

Discussion in 'General Discussion' started by nzin, Jun 20, 2013.

  1. nzin

    nzin Registered

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    Hi,

    I'm doing some tests.
    I have create a user, let's call it "bob". And I disable shell access.
    When I try to connect via ssh, I'm rejected. no problem
    I can still connect via sftp. It is fine to me. At this point, it create a /home/virtfs/bob directory.

    I now terminate the account.
    It delete the user, the database, but not the /home/virtfs/bob directory. Why?

    I use latest version: WHM 11.38.0 (build 18)


    Thanks
     
    #1 nzin, Jun 20, 2013
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    You can find documentation on VirtFS (Jailed Shell) at the following location:

    VirtFS (Jailed Shell)

    This includes details on how to remove it for a user.

    Thank you.
     
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    #2 cPanelMichael, Jun 20, 2013
  3. xavnh

    xavnh Registered

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    Hello,

    We have the same problem. When we need to delete an account from Whmcs or cPanel WHM, the jailshell folder in virtfs is not deleted even after a reboot. It's really uncofortable when you manage multiple accounts. If you need to delete all this files manually, it's a nightmare.
     
    #3 xavnh, Jun 22, 2013
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    There are instructions under the "How to remove VirtFS" section in the document linked in my last response. It explains how to unmount a bind-mounted directory before deleting any files. Are you experiencing problems as a result of the virtfs directory that remains after an account is terminated?

    Thank you.
     
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    #4 cPanelMichael, Jul 3, 2013
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