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Remove Account Stuck

Discussion in 'General Discussion' started by dstana, May 8, 2018.

  1. dstana

    dstana Active Member

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    I'm having an issue terminating a user account. From the shell it hangs at

    Code:
    Removing User & Group.......
    We had an issue with this server where a drive was failing and was replaced recently. This account had been attempted to be removed while the issue was on-going. It seems that it can't get past this point. Is there something I can do manually to help it along?
     
  2. dstana

    dstana Active Member

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    Any ideas on this or do I need to open a ticket?

    Trying to remove this account produces a lot of iowait and the whole system starts to hang.
     
  3. cPanelLauren

    cPanelLauren Forums Analyst
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    Hi @dstana

    Do you get any errors at all during the process? Is anything output to /usr/local/cpanel/logs/error_log?


    Thanks!
     
  4. dstana

    dstana Active Member

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    Hello,

    There weren't any errors in the log, but I let it run for an hour last night and it finally went. What could be the cause of such slowness?
     
  5. cPanelLauren

    cPanelLauren Forums Analyst
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    Hi @dstana

    I'm glad it finally completed, the only thing I can think of is possible corruption from when you were experiencing issues on the previous drive.


    Thanks!
     
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