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Remove Addon domain & Subdomain

Discussion in 'General Discussion' started by prestoparya, Aug 7, 2009.

  1. prestoparya

    prestoparya Registered

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    I have made very big mistake, first I have add addon domain which is document root 'public_html/support' & again add subdomain in document root 'public_html/support' root. But when I want to remove addon domain or subdomain it is not working.

    Whene I going to remove addon domain,
    Error Msg:

    Addon Domains
    Addon Domain Removal
    There was a problem remove the Addon Domain.
    Error from park wrapper: Sorry, I do not believe you control the subdomain for domainname.com

    Then whene I going to remove subdomain,
    Error Msg:

    Subdomain Removal
    There was a problem remove the subdomain support.domainname.com

    If anyone do not know about it.
    If available in cpanel, please tell me how to make changes in document root.

    Please help me for remove addon domain & subdomain
     
  2. thewebhosting

    thewebhosting Well-Known Member

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    Please make sure that the domain name is listed on the below mentioned file:

    cat /var/cpanel/users/username
     
  3. prestoparya

    prestoparya Registered

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    I am not sure what is cat /var/cpanel/users/username root
    but I find user name is support
    & I Can not see the user or domain name in WHM.
     
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    I recommend letting our technical analysts assist you with this situation: http://tickets.cPanel.net/submit
     
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