cosmin

Well-Known Member
Feb 6, 2002
154
1
318
Bucuresti
Hi!

I want to remove an account but in WHM i don't have this option. But I have a Setup Remote Access Key where I see with this I can remove an account. There is a Key and a help to http://web.cpanel.net/manual/remoteaccess.html I don't know how can I use this option. Who can help me please??
 

Daniel

Well-Known Member
PartnerNOC
Aug 13, 2001
165
0
316
You will not be able to remove the account unless your host enables that option in your WHM. You need to contact your host.
 

cosmin

Well-Known Member
Feb 6, 2002
154
1
318
Bucuresti
Are u sure?

I have this text in CP:

A remote access key is used for automatic account creation scripts, external billing software, and various other things that need to call WHM to create/remove/modifiy accounts. You can learn more about using this feature here.
 

Daniel

Well-Known Member
PartnerNOC
Aug 13, 2001
165
0
316
If you can't remove accounts in WHM then you can't remove accounts with a remoteaccess script. Again you will have to contact your host and request account termination to be enabled or for them to remove the account.
 

Castlemelody

Member
Mar 31, 2002
6
0
301
Hi!

There is a function in there that says &Terminate an Account&. You don't have it?
 

DaveUsedToWorkHere

Well-Known Member
Dec 28, 2001
689
1
318
There is a function called Terminate an Account but, cosmin has been locked out of it by his provider. Daniel is right in the fact that cosmin will need to contact his host and have them remove this account for him.