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Remove Attracta from cPanel

Discussion in 'General Discussion' started by JamesCTotalWeb, May 23, 2013.

  1. JamesCTotalWeb

    JamesCTotalWeb Well-Known Member

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    Ok I guess I installed Attracta wrong for RVSkin so I would like to get rid of all Attracta files and reinstall it again to see if it works.

    I know there is a script command to disable it but I need to delete it and start over. Any suggestions?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Please try using the following command:

    Code:
    # /usr/local/cpanel/bin/manage_features disable attracta
    Per Removing Attracta

    Thank you.
     
  3. KostonConsulting

    KostonConsulting Well-Known Member

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    Re-running the cpanel-install file will remove the old version of Attracta. You can also run /scripts/uninstall-attracta to remove the plugin.

    If you're getting errors with Attracta and RvSkin, you should submit a support request: https://support.attracta.com
     
  4. jazz1611

    jazz1611 Well-Known Member

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    Other uninstall Attracta

    Why it show error? Please help me. Thanks.

    Regards,
     
  5. KostonConsulting

    KostonConsulting Well-Known Member

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    Looks like the perl module JSON::XS failed to install on your system. Run this command to install it:

    Code:
    perl -MCPAN -e 'install JSON::XS'
    
    After that, you will be able to run /scripts/uninstall-attracta

    If you get another error about something like Can't locate JSON/XS.pm, Change JSON/XS to JSON::XS and replace the part of the above command from JSON::XS to Whatever::Module the error shows.
     
  6. jazz1611

    jazz1611 Well-Known Member

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    Hi,

    How can i change JSON/XS to JSON::XS? Where file in locate?

    Regards,
     
  7. KostonConsulting

    KostonConsulting Well-Known Member

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    Sorry for any confusion. Just running this command via SSH as root should fix the issue:

    Code:
    perl -MCPAN -e 'install JSON::XS'
    
     
  8. jazz1611

    jazz1611 Well-Known Member

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    I running command /scripts/uninstall-attracta still show error.

    Regards,
     
  9. KostonConsulting

    KostonConsulting Well-Known Member

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    It appears that the path configuration for system Perl on that server is not set up. Please submit a ticket at support.attracta.com as someone will likely need to help investigate the issue on the server.
     
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