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SOLVED Remove Cloudlinux packages

Discussion in 'CloudLinux' started by Bennajah El Mahdi, May 30, 2019.

  1. Bennajah El Mahdi

    Bennajah El Mahdi Registered

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    Hello
    i Remove CloudLinux From Cpanel and i back to Default Centos 7.6
    But I get Error when i try to install new packages or Provision other Profile

    There are two packages which were provided by Cloudlinux presently installed on the server that are causing yum to fail:

    =============================================================
    [01:42:31 web-01 [email protected] ~]cPs# yum check
    Loaded plugins: fastestmirror, universal-hooks
    1:net-snmp-5.7.2-37.el7.x86_64 has missing requires of libmysqlclient.so.18()(64bit)
    systemtap-devel-3.3-3.el7.cloudlinux.x86_64 has missing requires of kernel-devel-uname-r
    Error: check all
    =============================================================

    anyone can tell me how to fix this
     
    #1 Bennajah El Mahdi, May 30, 2019
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @Bennajah El Mahdi,

    Can you open a support ticket so we can take a closer look at the affected system? Advice pertaining to the removal of duplicate RPMs is better provided after accessing the affected system. You can post the ticket number here and we'll link this thread to it.

    Thank you.
     
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    #2 cPanelMichael, May 31, 2019
  3. Bennajah El Mahdi

    Bennajah El Mahdi Registered

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    Hello, I'm already opening a ticket
    ticket ID: 12445411

    i hope to resolve that as possible and thank you.
     
    #3 Bennajah El Mahdi, May 31, 2019
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    To update, the remaining CloudLinux RPMs were manually removed and the following command was ran to ensure the default EasyApache 4 RPMs were installed:

    Code:
    /usr/local/bin/ea_install_profile --install /etc/cpanel/ea4/profiles/cpanel/default.json
    Thank you.
     
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    #4 cPanelMichael, Jun 3, 2019
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