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Remove cPanel Trial and Backups without breaking my site?

Discussion in 'Data Protection' started by runescaperoot, Jun 5, 2018.

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  1. runescaperoot

    runescaperoot Registered

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    I had cpanel trial and it is ended. Now it gives this error:

    Disk usage warning
    The filesystem “/home” mounted at “/home” reached “warn” status because you currently use 83.04% of its available blocks.

    The problem causing by backups and its accounts. I cannot remove them , i have no access to cpanel dashboard.
    Only I can use is SSH command line. Please help.

    Also how can I remove cpanel without breaking my site?
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello @runescaperoot,

    cPanel & WHM is not designed for use without a valid license file, and there's no supported path to uninstall cPanel & WHM. The typical approach is to backup your account data to a remote location, reinstall the OS, install a new control panel or web server, and then manually upload your website data from the remote location.

    Thank you.
     
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  3. runescaperoot

    runescaperoot Registered

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    Okay how can I stop the service? Because the trial period ended. But it still making changes to my site, sending cron monitoring mails, backuping data etc. How can I disable it at least for now?
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello @runescaperoot,

    You can try using the following WHM API 1 function via the command line to disable a service or disable monitoring (automatic restarts) for a service:

    WHM API 1 Functions - configureservice - Developer Documentation - cPanel Documentation

    However, keep in mind the product isn't designed to properly function without a valid license file. You're likely to encounter several issues until you reinstall the OS without cPanel & WHM, and it's not something we can support.

    Thank you.
     
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  5. runescaperoot

    runescaperoot Registered

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    After using this: whmapi1 configureservice service=mysql enabled=0 monitored=1

    I got this result:

    ---
    status: 0
    statusmsg: Cannot Read License File
     
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello @runescaperoot,

    It looks like API functionality also requires a valid license. As noted, you're likely to encounter several issues like this, as the product is not designed to function without a license. There's no supported method around this, other than reinstalling the OS.

    Thank you.
     
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